Setmore pricing: What features do you get in 2025?
- Setmore's pricing plans
- Limitations of Setmore’s pricing plans
- Zoho Bookings: A better Setmore alternative
- Zoho Bookings' pricing details
Although Setmore offers affordable pricing plans, the real question is whether it's scalable and customizable for your business needs.
Setmore is known for its clean and user-friendly interface, which makes it easier for businesses to set up services and collect appointments. However, it also comes with certain limitations that can be a disadvantage for many businesses.
Here’s an overview of Setmore’s pricing details:
Free | Pro | Team |
---|---|---|
$0 |
|
|
Up to 4 users | 1-2 users | Unlimited users |
Now, let's break down Setmore's pricing plans.
1. Setmore doesn’t offer a free trial of their premium plans.
When you start with Setmore, you get to explore the most basic features of their free plan. Setmore doesn't offer a free trial of their Pro or Teams plans to explore the app to its full potential.
2. Setmore’s free plan has some limitations.
The free Setmore plan offers the basic functionalities for a business to get started with automated scheduling. You can add up to four users and collect payments for your appointments by integrating with payment platforms like Stripe, Square, and more.
The free plan also allows you to customize the booking page and its URL to match your domain. A big advantage of Setmore's free plan is the integrations it offers with important business apps like Salesforce, Zoho CRM, Zendesk, Slack, Quickbooks, Mailchimp, and more to automate your business processes.
The limitations of Setmore’s free plan:
- Online meetings aren't offered because the free plan doesn't integrate with video conferencing tools.
- You can book only 200 appointments per month.
- You can't update calendar schedules because the free plan doesn’t let you sync with your external calendars.
Here’s how Setmore squares with Zoho Bookings in offering basic functionalities for a scheduling software.
Free plan feature | Setmore | Zoho Bookings |
---|---|---|
Appointments | 200 | Unlimited |
Email reminders | 400 | Unlimited |
Online meetings | ||
Two-way calendar sync | ||
Browser extension | ||
One-time bookings links |
3. Setmore’s Pro and Team plans are nearly the same.
The features offered in both plans are the same. The only difference between Setmore's Pro plan and Team plan is the user count and the pricing in a monthly billing. Unlike the restriction in the free plan, you can schedule appointments without any limits. Setmore offers options for you to create one-on-one meetings or group meetings, which is ideal for classes/workshops. The integrations offered also make collecting payments or meeting customers online simple.
Setmore offers a booking page with limited customization but makes up for it with the option to display customers' reviews directly on the page. As we previously mentioned, Setmore's forte is the essential integrations offered with other business apps that are likely to be part of your existing tech stack.
Pro plan:
User count: A maximum of only two users
Monthly pricing: $12/user
Annual pricing: $5/user/month
If you're a team of two, the Pro plan costs $24 when billed monthly and $120 when billed yearly.
Team plan:
User count: Unlimited users
Monthly pricing: $9/user
Annual pricing: $5/user/month
For a team of five, for example, the Team plan would cost $45 when billed monthly and $300 when billed yearly.
The limitations of Setmore’s pricing plans
The price of software certainly influences the purchase decision, but so does the value offered by an app in the long run. Setmore is an affordable scheduling app compared to others in the market, but its value is greatly constrained by its limited features.
1. Sending multiple reminders
Setmore can send only one email or SMS to remind customers about their upcoming appointments.
2. Email customization
Setmore only allows you to tweak the sender name and signature for the notification or reminder emails that you set up. You can't customize the template to match your communication preferences.
3. Booking page customization
With Setmore, you cannot completely personalize your booking page. It comes with a single theme, an option to upload a banner image, and the ability to add contact information, social links, and your logo. Although you can add your domain to the booking page URL, the look and feel of the page may not completely reflect your branding.
4. Custom workflows
With the limitation of sending only one email or SMS reminder, creating customized email workflows for your appointments is only possible by integrating with other apps, which would entail additional costs.
5. Creating separate groups for appointments
Setmore currently has a central dashboard for all of the services you offer. An admin who manages one location or department within Setmore can access the appointments or customer list of another location or department. The option to categorize groups and give custom permissions for the staff assigned isn't yet available.
6. Variable payments for staff
Setmore doesn't allow you to collect different payments based on the staff's experience or expertise. It currently charges a fixed price assigned to that service.
7. Service-specific availability
The services you offer in Setmore will follow the default working hours of your staff to collect appointments. If you'd like to change the availability of one particular service, it becomes challenging because you then have to change the staff's working hours.
8. Offering panel meetings
Setmore doesn't provide an option to set up a panel interview or a service with multiple hosts. Without this, you'll have to coordinate with other staff for their availability and then manually schedule the appointments.
Zoho Bookings: A better Setmore alternative
If you're looking for a scheduling app that offers all of the above-mentioned Setmore limitations, Zoho Bookings is definitely the best alternative.
With Zoho Bookings, you can:
- Customize and white-label your booking pages and email templates to match your branding.
- Create various meeting types: One-on-one, group, recurring, panel, and rental bookings.
- Create separate workspaces for different business locations or departments. For each workspace, create unique services, assign team members, set up scheduling workflows, and more.
- Send multiple reminders and set up workflows to automate pre-meeting notifications or post-meeting follow-ups.
- Set up scheduling rules or share one-time meeting links to control how you get booked.
- Integrate with your external calendars and online meeting tools to automatically send calendar invites and meeting links.
- Share booking links and manage your schedule with the Zoho Bookings browser extension without switching between multiple tabs.
Zoho Bookings offers all of these functionalities and much more at marginally different pricing than Setmore, helping you fulfill your scheduling requirements as your business grows.
Here's an overview of Zoho Bookings' pricing details
Free | Pro | Team |
---|---|---|
$0 |
|
|
Up to 1 user | Unlimited users | Unlimited users |
Check out more details about Zoho Bookings' pricing here.
Zoho Bookings offers a 15-day free trial, during which you can explore all of the features of Zoho Bookings for your business before making a decision.