Introducing advanced electronic signatures (AES) in Zoho Sign for South Africa

The adoption of electronic signatures, also called e-signatures, has sped up day-to-day business operations worldwide. E-signatures allow companies to sign, send, and manage documents online from anywhere in a manner that is legally valid.

Each country has its own compliance requirements for electronic signatures. For example, a business document must be signed with an advanced electronic signature (AES) in South Africa to be considered legally equivalent to signing with pen and paper.

What is an AES?
An AES is an electronic signature that offers the highest level of compliance in accordance with the Electronic Communications and Transactions Act (ECT Act). It involves face-to-face identity verification of signers before the digital signature certificate is issued by a South African Accreditation Authority (SAAA) accredited vendor. It is mandated to use advanced electronic signatures in some regions and regulated industries like finance, banking, and government.

Here are some benefits of signing your documents with an AES:

  • Advanced certificates that authenticate signer identity
  • Legally equivalent to handwritten signatures     
  • No possibility for forgery or tampering  

Zoho Sign partners with trust service providers
At Zoho, we aim to offer the highest level of compliance for our customers across regions so they can digitally sign documents with confidence. We have partnered with various trust service providers across regions to help businesses sign their documents, including:

Today, we are excited to announce our integration with TrustFactory, one of the most trusted identity verification services in South Africa. Signers now go through face-to-face video verification in order to get their digital signature certificates. Upon successful verification, signers can simply choose Sign via TrustFactory and finish the document signing process.

This integration is readily available in our Enterprise edition. If you are new to Zoho Sign, sign up for a free 14-day Enterprise trial here. If you have any questions, feel free to write to us


Leave a Reply

Your email address will not be published.

The comment language code.
By submitting this form, you agree to the processing of personal data according to our Privacy Policy.

Related Posts