Constellation Research's Best Enterprise Software Vendor

Zoho has been recognized for its innovation, relentless focus on re-invention, and an ever-expanding portfolio of enterprise-class business applications.

Winner of PCMag's Business Choice Awards for CRM

According to the PCMag survey, Zoho is the most recommended CRM and the only one with a positive NPS score among other leading CRM vendors.

Connect with your customers wherever they are

Read more about Omnichannel communication
  • Reach customers across every channel: telephone, email, live chat, and social media
  • Get real-time notifications when customers interact with your business
  • Measure the effectiveness of your customer communication and find the best time and channel to reach out to your customers
Read more about Omnichannel communication
Telephony - Omnichannel communication - Zoho CRM Software
Email - Omnichannel communication - Zoho CRM Software

Save more time with automation

  • Automate every aspect of your business and cut out time-intensive, repetitive tasks
  • Streamline your lead nurturing process and make the most of every incoming lead
  • Trigger instant actions, stay on top of activities, and follow up better with workflows
Find out more ways to automate your sales
Analytics - Real-time sales analytics | Zoho CRM

Get real-time reports and insights

More about analytics
  • Make smarter business decisions with powerful, real-time analytics
  • Measure and manage your organization’s territory-wide sales performance
  • Track key performance indicators, including current trends and future predictions
More about analytics
CRM Analytics and Dashboards - Zoho CRM platformComparator - CRM Analytics and Dashboards - Zoho CRM platformTarget Meter - CRM Analytics and Dashboards - Zoho CRM platformFunnel - CRM Analytics and Dashboards - Zoho CRM platformTarget Meter - CRM Analytics and Dashboards - Zoho CRM platformKPI -CRM Analytics and Dashboards - Zoho CRM platform

Conversational AI for smarter selling

  • Find any information you need from your CRM data, instantly with the help of Zia, your AI-powered sales assistant
  • Get advanced lead and deal predictions from Zia so that you can identify the leads that are likely to convert and ultimately close more deals
  • Receive intelligent alerts, task reminders, and suggestions for the best times to contact your leads based on your past successful interactions
Check out what else Zia offers

Join 150,000+ businesses who sell smarter, better and faster with Zoho CRM

Why choose Zoho CRM?

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  • Simple, straightforward user interface with a minimal learning curve
  • Flexible, month-to-month contracts supported by transparent pricing plans
  • Deployment, consultation, onboarding, and training programs to help you get started smoothly
  • Migration wizard to easily import data from spreadsheets or other CRM systems
  • Fully extensible developer platform that facilitates tighter integration of CRM with external systems and applications
  • Sell on the go with our award-winning CRM apps for both iOS and Android

How a leading global franchise development company scaled faster with the help of Zoho CRM

Brent Dowling, CEO, RainTree

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Zoho CRM Customers - Awards and testimonials

Highly rated by
both critics and users

2019 Gartner Sales Force Automation (SFA) Magic Quadrant - Challenger

Best Sales Force Automation Software of 2019 as reviewed by customers

Best CRM Software for 2019 - Category Leader Ranking

Great User Experience Award 2018 by FinancesOnline

4.50/5

4.20/5

4.00/5

4.00/5

4.00/5

Tightly integrated with the business apps you use every day

Learn more
CRM Integrations - CRM MarketplaceCRM Software

Testimonials from the#ZohoCRMFamily

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Australia's premier security company runs Zoho as the core of its systems

“Zoho CRM was a perfect fit for our criteria in terms of flexibility. We've molded the CRM and made it not only our sales and marketing CRM, but also our operational CRM. We see Zoho as an integral part to running our large operation, existing at the center of everything we do. It has been a great investment."

Carlos Perez,CFO, Southern Cross Protection

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Improved Sales.
Lasting Relationships.
Faster Growth.

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