The gO ld standard for great customer relationships
Zoho CRM empowers a global network of over 250,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue. Transform your business with the gold standard in customer relationship management software

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Winner with the highest score in CRM Watchlist 2022
Challenger in Sales Force Automation Magic Quadrant 2021
Leader in CRM Technology Value Matrix 2022
CRM for every business,
for every industry
Zoho CRM brings the best of general-purpose solutions and vertical solutions under one roof. With Canvas, we're empowering you to redesign the user interface of the CRM, and create a personalized instance that meets your specific requirements and preferences. You can do this without writing a single line of code
- Higher Adoption
- Faster Implementation
- Better ROI
Connect with your customers wherever they are
Read more about Omnichannel communication- Reach customers across every channel: telephone, email, live chat, and social media
- Get real-time notifications when customers interact with your business
- Measure the effectiveness of your customer communication and find the best time and channel to reach out to your customers



Save more time with automation
- Automate every aspect of your business and cut out time-intensive, repetitive tasks
- Streamline your lead nurturing process and make the most of every incoming lead
- Trigger instant actions, stay on top of activities, and follow up better with workflows
New to CRM? Get started with our “What is CRM?” guide.

Get real-time reports and insights
More about analytics- Make smarter business decisions with powerful, real-time analytics
- Measure and manage your organization’s territory-wide sales performance
- Track key performance indicators, including current trends and future predictions






Conversational AI for smarter selling
- Find any information you need from your CRM data, instantly with the help of Zia, your AI-powered sales assistant
- Get advanced lead and deal predictions from Zia so that you can identify the leads that are likely to convert and ultimately close more deals
- Receive intelligent alerts, task reminders, and suggestions for the best times to contact your leads based on your past successful interactions
Join 250,000+ businesses who sell smarter, better and faster with Zoho CRM
Why choose Zoho CRM?
Read more- Simple, straightforward user interface with a minimal learning curve
- Flexible, month-to-month contracts supported by transparent pricing plans
- Deployment, consultation, onboarding, and training programs to help you get started smoothly
- Migration wizard to easily import data from spreadsheets or other CRM systems
- Fully extensible developer platform that facilitates tighter integration of CRM with external systems and applications
- Sell on the go with our award-winning CRM apps for both iOS and Android
How a leading global franchise development company scaled faster with the help of Zoho CRM
Brent Dowling, CEO, RainTree
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Tightly integrated with the business apps you use every day
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Testimonials from the#ZohoCRMFamily
Australia's premier security company runs Zoho as the core of its systems
“Zoho CRM was a perfect fit for our criteria in terms of flexibility. We've molded the CRM and made it not only our sales and marketing CRM, but also our operational CRM. We see Zoho as an integral part to running our large operation, existing at the center of everything we do. It has been a great investment."
Carlos Perez,CFO, Southern Cross Protection
