Australia sells smarter, better, and faster with Zoho CRM

Zoho CRM is an online CRM software that helps you engage with leads and customers, manage all of your customer data in one place, build a scalable sales process, and grow your business faster.

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Get to know our customer relationship management software.

Driving Australia's trillion-dollar economy through improved customer relationship management

 
 
 
 
 
 
 
 
 
 
 
 

How does CRM software help your business?

300%

Improvement in
lead conversion rates.

41%

Revenue increase per
sales person.

27%

Improvement in customer
retention.

24%

Shorter sales cycles.

23%

Decreased sales and
marketing costs.

Quickly see your
next-best actions.

Increase lead-to-deal
conversion rates.

Get a 360 degree
view of your business.

Track important sales &
marketing opportunities.

Learn more about CRM software

Engage with your customers

Multichannel support in Zoho CRM lets you reach people on the phone, via live chat, email, through social media, and even in person. Use visitor tracking and email analytics to know what your customers are seeing, and find opportunities for engagement. Communicate, connect, and close the deal with Zoho CRM.

Learn more about multi-channel communication

Automate routine tasks—save more time

As your sales team grows, you need to make sure the processes you've designed can scale, and that the same level of attention is given to your customers and leads. Automate repetitive tasks with Zoho CRM so that your sales team can spend less time on data entry and more time selling.

Learn more about CRM Automation

Make CRM your own

When it comes to a CRM solution, one size doesn't fit all businesses. That's why Zoho CRM lets you easily customize your CRM interface to meet the particular requirements of your organization. Manage multiple business processes with custom layouts, and create truly unique custom modules, buttons, and fields based on your business needs.

Learn more about customizing CRM

Get more leads, track your pipeline, and close more deals faster.

Kickstart yourZoho CRM trial for free.
Get StartedGet Started

Conversational AI for Sales

Chat or call Zia, your AI-powered sales assistant for any customer information from your CRM system. Zia also analyzes the data in your CRM to offer predictions on the outcome of sales activities and solutions for improved sales performance.

Learn more about Zia

Get real-time reports and insights

You can only manage what you can measure. With advanced performance management features like reporting, analytics, territory management, sales forecasting, and gamification, Zoho CRM has everything you need to keep your team's performance at its peak, and have the right information and insights to make smarter business decisions.

Learn more about CRM Analytics
CRM analytics dashboardsCRM analytics dashboardsCRM analytics dashboardsCRM analytics dashboardsCRM analytics dashboardsCRM analytics dashboards

Integrate with your favourite products

Zoho CRM works with products you use every day. Seamlessly integrate with more than 100 popular business apps and let CRM talk the same business language as yours.

See all integrations

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Integrate with your favourite products

Zoho CRM works with products you use every day. Seamlessly integrate with more than 100 popular business apps and let CRM talk the same business language as yours.

See all integrations
CRM Integration Mobile

Unmatched features,
Transparent Pricing 

See our pricing
No additional surprise costs.Cancel or switch plans anytime. No termination fees.Basic support to all free edition users.Flexible pricing, with monthly or annual options.

Rated by the best

The most trusted CRM software. More than 5000 reviews and counting.

9.40 / 10
40 / 5
40 / 5
4.20 / 5
4.00 / 5
4.00 / 5
4.50 / 5
4.60 / 5
4.20 / 5

Australia's premier security company runs Zoho as the core of its systems

“Zoho CRM was a perfect fit for our criteria in terms of flexibility. We've molded the CRM and made it not only our sales and marketing CRM, but also our operational CRM. We see Zoho as an integral part to running our large operation, existing at the center of everything we do. It has been a great investment."

Carlos Perez,
CFO, Southern Cross Protection
More Customers
More Customers

Sell more even on the go

Take your CRM with you wherever you go. Manage your tasks, stay on top of your sales numbers, collaborate in real-time with your team members, and completely manage your business on-the-go with our CRM apps for iOS and Android.

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Start selling smarter, better, and faster with Zoho CRM

15-day fully featured trial. No credit card details asked. Sign up in seconds.

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