Gartner MQ - Visionary in CRM Lead Management

Zoho CRM has been named a visionary for our robust solution, exceptional customer experience, and increased market presence.

Winner of PCMag's Business Choice Awards for CRM

According to the PCMag survey, Zoho is the most recommended CRM and the only one with a positive NPS score among other leading CRM vendors.

Keep up the sales pace with
remote-ready features

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sales meetings and presentationsStay ahead of the numbersCollaborate
  • Conduct sales meetings and presentations

    Conduct presentations and meetings from within your CRM. Organize webinars, convert attendees to leads, and get webinar reports, all within your CRM.

  • Stay ahead of the numbers

    Never lose track of sales and performance metrics, even while you are away. From dedicated mobile apps, to blended dashboards, our powerful AI tools ensure you are always ahead of the curve.

  • Collaborate with your team

    Collaborate with your team through common feeds. Share insights, answer each other's questions, and send lead or deal updates to keep everyone on the same page.

 
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Connect with your customers wherever they are

Read more about Omnichannel communication
  • Reach customers across every channel: telephone, email, live chat, and social media
  • Get real-time notifications when customers interact with your business
  • Measure the effectiveness of your customer communication and find the best time and channel to reach out to your customers
Read more about Omnichannel communication
Telephony - Omnichannel communication - Zoho CRM Software
Email - Omnichannel communication - Zoho CRM Software

Save more time with automation

  • Automate every aspect of your business and cut out time-intensive, repetitive tasks
  • Streamline your lead nurturing process and make the most of every incoming lead
  • Trigger instant actions, stay on top of activities, and follow up better with workflows
Find out more ways to automate your sales

New to CRM? Get started with our “What is CRM?” guide.

Analytics - Real-time sales analytics | Zoho CRM

Get real-time reports and insights

More about analytics
  • Make smarter business decisions with powerful, real-time analytics
  • Measure and manage your organization’s territory-wide sales performance
  • Track key performance indicators, including current trends and future predictions
More about analytics
CRM Analytics and Dashboards - Zoho CRM platformComparator - CRM Analytics and Dashboards - Zoho CRM platformTarget Meter - CRM Analytics and Dashboards - Zoho CRM platformFunnel - CRM Analytics and Dashboards - Zoho CRM platformTarget Meter - CRM Analytics and Dashboards - Zoho CRM platformKPI -CRM Analytics and Dashboards - Zoho CRM platform

Conversational AI for smarter selling

  • Find any information you need from your CRM data, instantly with the help of Zia, your AI-powered sales assistant
  • Get advanced lead and deal predictions from Zia so that you can identify the leads that are likely to convert and ultimately close more deals
  • Receive intelligent alerts, task reminders, and suggestions for the best times to contact your leads based on your past successful interactions
Check out what else Zia offers

Join 150,000+ businesses who sell smarter, better and faster with Zoho CRM

Why choose Zoho CRM?

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  • Simple, straightforward user interface with a minimal learning curve
  • Flexible, month-to-month contracts supported by transparent pricing plans
  • Deployment, consultation, onboarding, and training programs to help you get started smoothly
  • Migration wizard to easily import data from spreadsheets or other CRM systems
  • Fully extensible developer platform that facilitates tighter integration of CRM with external systems and applications
  • Sell on the go with our award-winning CRM apps for both iOS and Android

How a leading global franchise development company scaled faster with the help of Zoho CRM

Brent Dowling, CEO, RainTree

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Zoho CRM Customers - Awards and testimonials

Highly rated by
both critics and users

Constellation Research - Best Enterprise Software Vendor

Crozdesk - Most Trusted Vendor

Gartner Peer Insights - Best CRM Lead Management Software

G2Crowd - Leader in Enterprise and Mid-Market Segment

4.50/5

4.20/5

4.20/5

4.00/5

4.00/5

Tightly integrated with the business apps you use every day

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CRM Integrations - CRM MarketplaceCRM Software

Testimonials from the#ZohoCRMFamily

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Australia's premier security company runs Zoho as the core of its systems

“Zoho CRM was a perfect fit for our criteria in terms of flexibility. We've molded the CRM and made it not only our sales and marketing CRM, but also our operational CRM. We see Zoho as an integral part to running our large operation, existing at the center of everything we do. It has been a great investment."

Carlos Perez,CFO, Southern Cross Protection

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