Faster, simpler and efficientZoho Assist is the most ideal GoTo Resolve alternative

Zoho Assist stands out as a compelling GoTo Resolve alternative, with its comprehensive feature set, seamless integration within the Zoho ecosystem, and a strong commitment to data security and compliance. It empowers support teams to deliver top-notch assistance while streamlining workflows for organizations of all sizes.

Zoho Assist Vs. GoTo Resolve

  • Features

    Zoho Assist Logo

    GoTo Resolve

  • Video calls



  • Remote printing



  • 24/7 support



  • Diagnostic tools



  • Mobile platform support


    Yes, but only available as an add-on

  • Reboot & reconnect



  • Multi-monitor support



  • Bulk deployment



  • Security

    Two-factor authentication, encryption, and session recording for auditing

    Security-focused with data encryption, access controls, and audit trails

All names and marks mentioned here remain the property of their original owners. Details are as published by the named competitors on their website(s) on 28/11/2023 and are subject to change without notice. The information in this webpage is not validated and is for general information purposes only. Zoho disclaims liability for any errors, omissions or losses consequential upon any reliance on information contained here.

Why Zoho Assist is your ideal GoTo Resolve alternative?


Cross-platform compatibility

Zoho Assist supports cross-platform compatibility and is hosted across every major platform. In addition to the already-present, fully-packed features, Zoho Assist thrives on constantly improving its caliber and the future with it which is an encouraging option.


Highly secure

Zoho Assist is secured by an industry-grade 256-bit encrypted SSL tunnel, and multiple security measures are inlaid within the application including multi-factor authentication, data anonymization, and firewall friendliness—simple, secure, powerful.


Feature rich

This multi-functional, cloud-based tool excels in remote support with features like file transfers; built-in video, audio, and chat support; multi-technician support; real-time screen sharing; screen recording; and screenshot capture capabilities. With 5 GB of cloud storage for your recordings, it's an indispensable asset for efficient remote support and troubleshooting.


User-friendly interface

Zoho Assist's user-friendly interface makes it easy for support agents to adapt to the platform quickly. Its intuitive design minimizes the learning curve, ensuring that your team can start using it effectively.

Key incentives for transitioning toZoho Assist, the superior GoTo Resolve alternative

  • Offers a comprehensive range of premium features catering to both IT Help Desk, Outsourced IT, and MSP Support use cases.
  • Single application seamlessly combines on-demand support, unattended support, and screen sharing.
  • Prioritized security through robust measures such as two-factor authentication and 256-bit AES encryption with SSL for data protection.
  • Accessible support is available 24/7/365 via phone, chat, or email channels.
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Best GoTo Assist alternative
Awards and Reviews

The best remote support software for enterprise

Best ratings across software review sites

  • ★★★★★4.6 / 5
  • ★★★★★9 / 10
  • ★★★★★4.6 / 5

“It's snowing like mad where I am, and Zoho saved me a 90 minute round trip to reboot some resources. Thank you!”

William GoveiaIndiana Limestone, Ind.

Frequently Asked Questions

How does Zoho Assist ensure security for remote support sessions?

Zoho Assist prioritizes security by using industry-standard measures, including 256-bit encrypted SSL tunnels, multi-factor authentication (MFA), data anonymization, and firewall friendliness to protect your data and sessions.

How does Zoho Assist's user-friendly interface benefit support teams?

Zoho Assist boasts an intuitive user interface that reduces the need for extensive training, allowing support agents to adapt quickly and deliver efficient assistance.

Is Zoho Assist suitable for small businesses as well as large enterprises?

Zoho Assist caters to a wide range of organizations, from single users to small businesses and large enterprises, offering scalability and flexible pricing plans that cater to various business sizes and budgets.

Is there a free GoTo Resolve alternative software?

Zoho Assist provides a 15-day free trial for all its customers. After the trial period, we offer a free plan as well as multiple paid plans, so you can choose one that best suits your requirements.

Switch to Zoho Assist and experience unparalleled remote support