Instantly share your clipboard with Zoho Assist
Zoho Assist simplifies the process of sharing text from your clipboard, making remote assistance more efficient than ever before.
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What is clipboard sharing?
Clipboard sharing enables users to transfer text data between devices or applications to enhance productivity. It's a common feature in remote desktop software, collaboration tools, and operating systems, facilitating efficient data exchange across platforms.
With the clipboard sharing feature in Zoho Assist, technicians can now freely copy and paste passwords into the appropriate fields while actively engaged in remote support sessions.
Key features of clipboard sharing
Real-time syncing
Experience instantaneous syncing of clipboard contents between the technician's and customer's devices, ensuring that the information is always up-to-date and readily available when needed.
Secure transfer
Your sensitive information is protected with Zoho Assist's secure transfer protocol, which encrypts clipboard data during transmission to safeguard it from unauthorized access or interception.
Cross-platform compatibility
Enjoy the flexibility to share clipboards seamlessly across different operating systems, including Windows, macOS, Linux, iOS, and Android, without any compatibility issues.
How do I enable and use clipboard sharing in Zoho Assist?
Step 01
Log into Zoho Assist from https://assist.zoho.com and ensure you have enabled the clipboard permission for the site.
Step 02
Copy the password or other text you want to share using the default keyboard combination such as ctrl+c/ cmd+c for copying the required text data.
Step 03
Go to the Session menu bar available on the left panel of the screen and click the Send Clipboard Keystrokes option to paste the copied password/text in the selected field.
Benefits of using clipboard sharing in your next remote support session
Enhanced productivity
Eliminate manual data entry and tedious file transfers, allowing you to focus on resolving issues efficiently.
Improved customer experience
Provide a seamless and interactive support experience for your customers, enhancing their satisfaction and loyalty to your brand.
Streamlined communication
Foster clearer communication between technicians and customers by sharing information instantly and accurately, reducing misunderstandings and speeding up resolution times.
Increased security
Maintain the confidentiality of sensitive information by securely transferring clipboard data over encrypted connections, ensuring compliance with privacy regulations and standards.
Frequently asked questions
Is Clipboard sharing available in all versions of Zoho Assist?
Clipboard sharing is available in all versions of Zoho Assist, including the free and paid plans.
Can I disable clipboard sharing if I don't want to use it during a remote support session?
You have the flexibility to enable or disable clipboard sharing as per your requirement during a remote support session.
Is the clipboard sharing feature available for Mac OS?
You can access the clipboard sharing feature in Zoho Assist across diverse platforms, allowing seamless sharing across Windows, macOS, Linux, iOS, and Android devices.
How secure is clipboard sharing in Zoho Assist?
Clipboard sharing in Zoho Assist uses encrypted connections to safeguard sensitive information during transmission.