Seamless branded remote support built into your product

Equip your product with best-in-class remote support capabilities with Zoho Assist OEM. Provide everything from screen sharing and remote control to unattended device management, all under your own brand. Whether you’re building a software platform, a device, or an enterprise IT solution, we help you provide frictionless remote access directly within your product environment.

Seamless branded remote support built into your product

Switch to Zoho Assist for your integrated remote support solution

  • Remote access SDKs

    Embed powerful remote support functionality into your native apps, web tools, or device UIs. Our SDKs support deep customization to give your team the freedom to design a cohesive and intuitive user experience.

  • White-label and private branding

    Deliver a polished, fully branded experience. From the installer to the user interface, Zoho Assist can work in the background, allowing your brand to take center stage. Use co-branding or full white-labeling to match your business strategy.

  • Custom API integration

    Integrate Zoho Assist into your workflows using our robust REST APIs. Control session life cycles, trigger actions from your systems, and build advanced automations whether you're managing one app or an entire suite of tools.

How businesses can use Zoho Assist OEM

  • IT operations and MSPs

    Add remote monitoring and support tools directly to your IT or MSP platform. Manage endpoints, resolve issues faster, and provide a seamless support flow for your users.

  • IoT and smart device management

    Enable remote diagnostics, monitoring, and updates for kiosks, digital signage, healthcare devices, and more. Zoho Assist helps OEMs extend visibility and control to field-deployed devices—no matter where they are.

  • Enterprise platforms

    Offer a built-in remote support module that enterprises can use across departments. From remote work infrastructure to system recovery, your enterprise customers get robust, secure, and scalable support baked into your product.

  • Software and SaaS products

    Enrich your cloud or on-premise software with screen sharing, live troubleshooting, and remote control—accessible directly within the app. Enhance your user support experience while reducing issue resolution time.

How to integrate with Zoho Assist OEM

  • Connect with our OEM team

    Share your goals, use case, and technical setup. We'll recommend the best-fit integration path.

  • Access SDKs and API Docs

    Get full access to developer resources, including SDKs for web, desktop, and mobile, API references, and implementation guides.

  • Apply your branding

    Customize the interface, installer, and session experience to reflect your brand and user flow.

  • Build and test

    Integrate remote support features into your product in a staging environment with the help of our onboarding team.

  • Launch and scale

    Move to production on your schedule. Our infrastructure is ready to support global deployment, so you can scale confidently and securely.

How to integrate with Zoho Assist OEM

Start your OEM journey with Zoho Assist today

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