Know your Agent
Smart suggestions that move every ticket forward.
Overview
Feeling stuck trying to resolve a customer ticket? Worry no more. Get recommendations for the next best step from the Next Step Recommender agent.
Product(s) compatible
Zoho CRM
Customizable
Yes. You can add additional tasks by simply giving a prompt.
Industries
All industries
LLMs supported
Zia LLM, ChatGPT
API support
Supports external apps via APIs
Price
Free
Key Features
- Analyzes past interactions on all support tickets
- Tracks new tickets and monitors progress
- Adds private comments to tickets to recommend the next best course of action
- Identifies recurring issues and suggests long-term solutions to reduce ticket volume
Digital Employee
When deployed as a Digital Employee, the agent has its own name and role inside the product. Every activity carried out will be under that name.
Connection
When deployed as a Connection, the agent will complete tasks on behalf of the user.
Frequently asked questions
You can build agents using Zia Agent Studio by accessing the platform and following the step-by-step guided workflow.
Pricing depends on your usage and the plan you choose. Check our pricing page for more details.
You can choose to deploy this agent as a digital employee or as a connection.
Yes, we have several pre-built agents available that you can deploy immediately.
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