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Frequently Asked Questions on VAT

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How do I receive a credit card refund?

If you are getting your tags validated with the help of Planet Tax Free staff, mention that you would like to receive your refund to your credit card. The staff will enter your card details and initiate the refund for you.

If you are using the self-service kiosk, you can enter your card details.

The Planet Tax Free systems accept Visa, Mastercard, AMEX and CUPS. Once the refund has been initiated, the money will be transferred to your account within 3 weeks. You can track the status of your refund through the Planet Payment website.

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