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Natalie Allstead

How to Set Up a Home Office on a Budget

As work-from-home is on the rise, many people are finding themselves working from the couch, the kitchen table, or even their bed. However, while... Read more

5 Strategies for Giving Remote Feedback

The best way to give feedback, especially constructive criticism, is face-to-face. However, in a remote team, that’s not always an option. A large... Read more

Best Practices for Website Navigation Menus

Your navigation menu is like a series of doors embedded above-the-fold of your website, which open—hopefully intuitively—to the information... Read more

How to Respond to Negative Feedback in Customer Reviews

As important as they are for your business, there can be a dark side to reviews. Any time you open the door for feedback, whether it be privately... Read more

Creating Support Pages that Support Your Sales 

It’s a collection of pages with many names: “Support Center,” “Help Center,” “Contact Us,” “Customer Care,” “Customer... Read more

5 Important Elements to Put Below the Fold on Your Company Homepage

Hopefully the space above the fold on your business’s homepage already features a strong benefit-oriented headline that tells visitors just... Read more

3 Strategies to Increase the Response Rate on Requests for Business Reviews

With some combination of good business practices and luck, you’ll likely get plenty of unsolicited reviews about your business on platforms like... Read more
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