As work-from-home is on the rise, many people are finding themselves working from the couch, the kitchen table, or even their bed. However, while... Read more
5 Strategies for Giving Remote Feedback
The best way to give feedback, especially constructive criticism, is face-to-face. However, in a remote team, that’s not always an option. A large... Read more
Best Practices for Website Navigation Menus
Your navigation menu is like a series of doors embedded above-the-fold of your website, which open—hopefully intuitively—to the information... Read more
How to Respond to Negative Feedback in Customer Reviews
As important as they are for your business, there can be a dark side to reviews. Any time you open the door for feedback, whether it be privately... Read more
Creating Support Pages that Support Your Sales
It’s a collection of pages with many names: “Support Center,” “Help Center,” “Contact Us,” “Customer Care,” “Customer... Read more
5 Important Elements to Put Below the Fold on Your Company Homepage
Hopefully the space above the fold on your business’s homepage already features a strong benefit-oriented headline that tells visitors just... Read more
3 Strategies to Increase the Response Rate on Requests for Business Reviews
With some combination of good business practices and luck, you’ll likely get plenty of unsolicited reviews about your business on platforms like... Read more