Zoho Mail User Guide

Sending Emails with Attachments

Zoho Mail allows emails with size up to 20 MB (including all attachments) or as per the email size defined in the mail policy by your administrator. There can be multiple attachments to the mail but the total email size should be less than or equal to 20MB. The attachment size on disc may differ from the attachment size in the server, due to the MIME encoding.  MIME encoding adds 33% overhead – so that a 15MB document on disk exceeds a 20MB file attachment limit.

There are options to attach file from your local system, Zoho Docs, DropBox and Google Docs. To attach files to your email, follow the steps detailed below.

Steps to Attach Files

  1. Launch the editor for which you want to add attachments.
  2. Click ‘Attach’ to add attachments directly from your system
  3. Browse and choose the files you want to add as attachments.
  4. You can choose multiple files using Ctrl/ Shift + Click and based on your browser support.
  5. You can attach files from your cloud storage accounts like Google Drive or DropBox in addition to Zoho Docs.

Attach files from your system:

  1. In the attachment options, click ‘Attach’.
  2. The dialog to choose file from the local system appears.
  3. Select the file to be attached and click on the Open button.
  4. Some browsers support selection of multiple files, in the same window.

Attach files from Zoho Docs:

  1. In the attachment options, Click ‘Zoho Docs’.
     
  2. The dialog listing your files in the Zoho Docs appears. 
     
  3. You can also select from the list of files, shared with you.
  4. You can select multiple files, using the checkbox next to the file name.
  5. Once you have selected the files, click OK.

Attach files from DropBox:

You can choost to attach files from your DropBox account, from Zoho Mail. The files you choose will be added as attachment files to your email and should be within the maximum allowed email size for your account. 

  1. In the attachment options, Click ‘DropBox’ to choose an existing file from your DropBox account.
     
  2. You will be required to sign in to your DropBox account, and/or authenticate Zoho Mail app to link to your DropBox account.
  3. You can then browse and choose the file from the DropBox dialog, that appears after successful authentication. 
     
  4. You can select multiple files, which need to be attached from DropBox to this particular email.
  5. Once you have selected the files, click 'Done Selecting files' to attach those files to your email.
  6. The intended recipients will receive the files as an attachment, and not as links.

You can also upload attachments in the incoming emails to your DropBox account directly. Check the 'Saving/ Viewing attachments' page for details.

Attach from Google Drive:

  1. In the attachment options, Click ‘Google Drive’ to choose an existing file from your Google Drive account.
  2. You will be required to sign in to your Google account, and/or authenticate Zoho Mail app to link to your DropBox account.
  3. You can then browse and choose the file from the Google Drive dialog, that appears after successful authentication. 
     
  4. The folders and the files linked to the Google Drive account will be displayed.
  5. You can select multiple files, which need to be attached from Google Drive to this particular email
  6. Once you have selected the files, click 'Done Selecting files' to attach those files to your email.
  7. Click on Send on completion of message editing.

Drag and drop from System*:

  1. Open the composer window.
  2. Choose the files to be attached.
  3. Drag them into the Composer window .
  4. A box with the text 'Drop files here' appears.
  5. Drop the mouse cursor inside the box.
  6. The files dropped get attached to the mail.

* The Attachment Drag and drop feature and attach multiple files feature are supported in the Firefox 3.6 and above, Chrome 6.0 and above only.

Note:

  • If the mail size exceeds the size defined by the mail policy, an alert will be displayed and the message will not be sent.

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