Zoho CRM for Google Apps has certainly been a winner in the Google Apps Marketplace, and our customers love us for this! But, we always felt there was something missing. Today, we’re addressing that missing bit, with…
yes, you guessed it right – You can now synchronize both your Contacts and Calendar between Zoho CRM and Google Apps!
Google Contacts Sync
As a Google Apps user, managing your contacts data is a lot more easiernow. And how is that? You can work on a single version of the data in both Zoho CRM and Google. No more duplicate entries and you can also schedule your sync frequency. So, in case you want your contacts to be synchronized on a weekly basis, all you have to do is: select the type of sync as ”Between Zoho CRM and Google (two-way)” and set the frequency to ”Weekly”. Bam! You’re done!
Well, what will happen if there is a conflict while syncing you may ask? Simple. You get to choose which data should take precedence – Zoho CRM Vs Google Apps. More power to you!
So…what happens if you want to periodically push contacts only from Google Apps to Zoho CRM or vice versa? No problems, we give you those options too!
Google Calendar Sync
Now how does the synchronization of calendar work? The options are very similar to the Contacts Synchronization and here you get to sync events between your Zoho CRM and Google Calendars on a periodic basis.
Think of it this way. There’s a business contact of yours who has requested for a product demo the Monday after next. You quickly add this detail to your Google Calendar. The synchronization of this event between your Google Apps and Zoho CRM is taken care of in the background…based on your settings, of course. You also get the option to add reminders from your Google Calendar to Zoho CRM.
These features are available to all Google Apps Users using the Zoho CRM – Enterprise Edition.
So go ahead, collaborate and communicate better with your customers using Zoho CRM for Google Apps.