Frequently Asked Questions

  • What is Zoho Plug-in for Microsoft® Office
    Zoho Plug-in for Microsoft Office is an add on for Microsoft Office that can be used to collaborately edit documents stored in Zoho Docs using Microsoft Word, Excel or PowerPoint.
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  • System requirements
    Zoho Plug-in for Microsoft Office works on these Windows operating system

    Windows 7(32 and 64 bit)
    Windows Vista(32 and 64 bit)
    Windows XP with .NET Framework 2.0

    Zoho Plug-in is not available for Mac.
  • What are the supported Microsoft Office versions and file formats ?
    Zoho Plug-in works with Microsoft Office 2010, 2007 and 2003. It supports all Microsoft Word, Excel and PowerPoint file types.
  • I have documents stored in Zoho Docs? Can I edit them in Microsoft Office using Zoho Plug-in?
    Absolutely. Select Zoho menu in the Menu bar. Select 'From Zoho' button in the toolbar. Select the file from the Zoho Docs file chooser and start editing.
  • How do I collaborate on a document with other users?
    Open the document in Microsoft Office. Select the 'Invite User' option in the Zoho side bar. Based on how you want to share your document, enter the email addresses of users you want to share the document with and select 'Share'. The document will now be shared to the users.
    To open the shared document, select 'From Zoho' button in the Zoho toolbar. Open Shared Documents > Shared To Me folder. Select the shared document.
  • How syncing works?
    In Zoho Plug-in, each save made to a document gets stored as a version. When a user opens a document from Zoho, he gets the latest version of the document. This way everyone stays on the same page.
  • I have shared my document to other users. When I try to save the document it's asking me to merge or overwrite. What should I do?
    For offline support, Zoho Plug-in stores the Zoho document in the local system. Here, it's possible that the user has made changes in the local document but hasn't saved it back in Zoho. Meanwhile, another user who this document is shared to has made changes and saved it back in Zoho. If the first user tries to save the document back to Zoho it would result in a version conflict. When a conflict occurs, the user has two choices. Either, he could choose to overwrite the remote changes or to merge the changes. Overwriting the document would save the local changes as a new version of document. Zoho Plug-in handles the merging in the following ways

    Microsoft Word
    Zoho Plug-in uses the Review feature of Microsoft Word to merge the changes. On selecting Merge from the conflict dialog box, the review editor of Microsoft Word is opened up with the local and remote changes merged together. The user can choose to Accept or Reject the corresponding changes. When it's done, the document can be saved back to Zoho

    Microsoft Excel and Powerpoint
    In Excel and Powerpoint, the remote document is opened separately. The user should compare these documents and merge the changes accordingly. Once done, the document can be saved back to Zoho.
  • Can I edit a document in Zoho Plug-in as well as Zoho Docs?
    It is not advisable to edit the same document in Zoho Plug-in and Zoho Docs. Zoho Docs does not support editing all office formats online. For supported formats, there could be formatting losses on editing a document in Microsoft Office and Zoho Docs.
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