Frequently Asked Questions

  • What is Zoholics?

    Zoholics is our user conference for training users on all our products. We host a series of events around the world focused on learning from and connecting with fellow Zoho users to help everyone get the most out of our software. With sessions covering everything from basic usage to advanced techniques, Zoholics is the ideal place to learn new tricks and gain knowledge to help you transform your business. 

  • How much does the event cost?

    The registration fee depends on the Zoholics event you plan to attend. We have an early bird discount for every event, so we recommend you register early for the best price.

  • When does registration close?

    Registration for the events will close one hour before the event starts or when all tickets are sold.

  • I have a promo code, how do I use it?

    A promo code is a set of letters and/or numbers that entitles you to receive a special offer or discount. Input your code in the promotional code tab when ordering your tickets. 

  • What is the cancellation policy?

    All cancellation requests must be sent to and include the reason for cancellation. The refund will be processed based on the time and date the request was submitted. 

  • Do you allow attendee substitution?

    If you are unable to attend the event, you may transfer registration to another person by sending us the new attendee’s name and contact information. 

  • Can I register for someone else?

    Yes, you can.

  • Do you offer student or government employee discount?

    No, we do not offer these discounts.

  • We want to register for a group, do you offer group discounts?

    Please write in to us at with the number of people you will be registering to see if you are eligible for discount codes. 

  • What will I learn at the event?

    We have sessions for new users as well as for our long-time, premium users. Learn how to get started using Zoho apps from more experienced users. If you are already a pro user, check out the more in-depth training sessions and learn more about advanced functionality, integrations, and best practices. 

  • Will I get answers to all my questions at the event?

    All attendees will get a chance to spend some time with the Zoho experts team. We aim to answer as many questions as possible at the event, so please feel free to ask away!

  • What all do I need to bring to attend the event?

    All you need to bring is proof of identification so we can give you your participation badge.

  • Do I need to bring proof of my online registration for the event?

    No, you don't have to. Just bring ID.

  • Can I still buy a ticket if I decide to attend the event just a few hours before it starts?

    We have limited seats available for these events. If tickets are still available, you can register until one hour before the event. 

  • I booked a ticket but I will not be able to attend. Can I transfer my ticket to one of my colleagues?

    Yes, of course! Please write to us at with contact details for your colleague. We will transfer the ticket.

  • I am traveling from another country and will need an invitation letter for a visa. How can I get one?

    Please write to us at with your details after you register for the event. We will send you an invitation letter.

  • Will there be free Wi-Fi?

    Yes. There will be free Wi-Fi available for all attendees of the event.

  • Will you be live streaming this conference?

    The conference will not be streamed live; however, sessions will be available on Zoho's YouTube channel after the event.

  • What about food?

    We provide lunch during all Zoholics events. There will also be refreshment breaks. Depending on the event and the location we may also provide a continental breakfast. We will have vegetarian, vegan, and gluten-free options available. If you have any other special dietary requirements, please write to us at with the event you are participating in. 

  • Will there be opportunities for me to build and strengthen my business network?

    Yes, there will be several opportunities. We strongly encourage attendees to get to know fellow users. You will also be able to learn how other users, including our long-term associates, use Zoho apps for their businesses.

  • Where do I stay, and how do I get to the location of the event?

    Please click on the Venue tab for accommodation recommendations for the event. This tab also has information on how to get to the venue for the conference.