What is our subscription model?
Credit system
ZeptoMail works on a credit system instead of huge email blocks that can go unused, making it accessible to businesses of all sizes. Each credit purchased can be used to send 10,000 emails and is valid for 6 months.
Pay-as-you-go
Don't let monthly payments weigh you down. Simply buy credits when you want to, not because you have to. You can purchase credits at any time without a minimum threshold. Purchase. Use. Buy more.
Subscription management
Overview
View a credit summary at a glance from the subscription page. See the total number of credits, the number of emails you can send using them, and the upcoming credit expiry. You can also purchase more credits from this section.
Purchase details
See a detailed history of your credit purchase details from the subscriptions page. View the credits added and the number of credits left from each purchase along with the purchase date and expiration date.
Transaction details
All past transactions like purchases, used credits, and expired credits can be viewed here. You can even filter the transactional list based on the type of transaction to make it easy.
Auto top-up
When auto top-up is enabled, new credits will be automatically purchased when the remaining credits in your account reach a certain threshold. You can choose what the threshold will be and also how many credits you need to be added during the auto top-up.
Frequently Asked Questions
How does the credit system work?
Credits function as units of payment for ZeptoMail. Each credit allows you to send 10,000 emails. You can buy multiple credits or one credit at a time. All credits expire six months after purchase.
What payments are accepted?
We accept Visa, MasterCard, American Express, and PayPal. We also accept payment via NEFT bank transfers. For more details, please contact sales@zohocorp.com.
Is there a long-term contract?
ZeptoMail works on a pay-as-you-go system. This means you're not locked into long-term contracts. You can buy more credits or cancel the account as needed. Any credits remaining at the time an account is cancelled will not be refunded.
Is there a minimum requirement for each purchase?
No. There is no catch with our pay-as-you-go plan. You can buy as many credits as you need without any restrictions.