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# I am doing business with a customer who prefers to communicate in Spanish. How do I get the invoices, quotes, reminders, etc. to be in Spanish?

In Zoho Books, you can associate a language to a customer/vendor. This includes:

*   Modifying the portal language.
*   Creating templates for invoices, quotes, reminders etc.
*   Creating workflows specific to language-associated customers/vendors

Let’s take the above example where your customer prefers all communication in Spanish.

##### Choosing Spanish as Portal Language

In order to choose Spanish as default portal language for the customer, kindly follow the below mentioned steps:

*   Go to **Sales** > **Customers** (for customers) or **Purchases** > **Vendors** (for vendors).
*   Select the customer for whom you would like to associate Spanish as the portal language.
*   Click on the **Edit** button on the top right of the details screen.
*   Scroll down to **Other Details** and choose the language of the customer’s choice from the **Portal Language** drop-down.

##### Setting up Invoice Template in Spanish

In order to set the invoice template in Spanish, kindly follow the instructions below:

*   Click on the **Gear** icon on the top-right corner and select **Templates**.
*   In the page that follows, select **Invoices**.
*   Click on the **\+ New** button present on the top-right.
*   A window will display all the available templates.
*   Hover your mouse over the template of your choice, and click on the **Use This** button.
*   In the window that follows, enter a name (optional) for your template, and choose a language from the **Template Language** drop-down.
*   Click on the **Use This** button to continue.
*   The following screen will allow you to edit the properties of your template. Use the **Preview** button to view your changes in place. Once you’re done, Click on the **Save** button for the changes to take effect.

##### Setting up Email Templates in Spanish

You can do this for Email templates as well. To set up your email templates in Spanish, kindly follow the instructions below:

*   Click on the **Gear** icon on the top-right corner and select **Email Templates**.
*   Click on the **\+ New** button present on the top-right corner.
*   A New Email Template window will appear on the screen.
*   Enter the content of your email and click **Save** for the changes to take effect.

##### Setting up Payment Reminders in Spanish

Apart from setting email templates, you can also set up payment reminders in other languages and associate them to specific contacts.

The first step in the process is to create an email alert. To create an email alert, kindly follow the instructions below:

*   Click on the **Gear** icon present on the top-right corner of the page and select **Automation**.
*   Go to the **Email Alerts** section.
*   Click on the **\+ New Email Alert** button.
*   Enter a name for the Email Alert. In this case, the purpose of the email Alert is to send a payment reminder to a contact whose contact language is Spanish.
*   Select a module, say the **Invoice** module.
*   Click on the **Email Template** drop-down and select the **\+ Add New Email Template** option.
*   Add recepients for this automated email in **Email Recipients**. You can add multiple recipients. You can also add **Additional Recipients** whose email addresses are not recorded in your Zoho Books account.
*   Enter the content of the template in the selected language and click on **Save and Select** button.
*   Now, click on the **Save** button to save your newly created Email Alert.

The next and final step is to create a workflow rule, where a payment reminder is send for invoices created for customers whose contact language is Spanish.

*   Under the **Automation** section, click on the **Workflow Rules** tab.
*   Click on the **\+ New Workflow Rule** button.

###### 1\. Name your Workflow

**Workflow name:** Give your workflow a name.

**Module:** Invoice

###### 2\. Choose When to Trigger

**Workflow type:** Event Based

**When an Invoice is:** Created

###### 3\. Filter the Triggers

When -> Customer Language -> is -> Espanol

Click **Next** and check the **Would you like to add time-based action?** option.

**Execution time:** 5 -> Days > Before -> Due Date

###### 4\. Action

Email Alert -> Spanish - Payment Reminder

Click on the **Save** button to save the workflow rule created. This will trigger a payment reminder (in Spanish), five days before the due date, for all the customers whose language is Espanol.

##### Associating the templates to a customer/vendor

Once you’ve set up the invoice and email templates, you can associate these templates by following the instructions below:

*   Go to **Sales** > **Customers** (for customers) or **Purchases** > **Vendors** (for vendors).
*   Select the contact to which you would like to associate Spanish template.
*   Click on the **More** drop-down and select the **Associate Templates** option.
*   Click on the appropriate drop-downs under each template and choose the newly created Spanish Template.
*   Click on the **Save** button for the changes to take effect.

This action will allow you to send customized invoices and emails to that particular customer.

**Note:** You can also create workflows based on the language, i.e. you can create workflows for contacts who are assigned a specific language.