Sign API - Possible error codes

Mandatory parameters missing

Error code

R8001

Error description

This error occurs when the 'recipient email address' or 'signed_document_name' parameters not provided.

Credit points limit has exceeded

Error code

R8016

Error description

The maximum limit for performing the merge operations for your organization has reached for the month. Upgrade license to merge more documents.

Daily limit has reached

Error code

R8017

Error description

The maximum limit for merging the documents has reached for the day. To increase the daily limit, please fill in this form.

Unable to upload the document

Error code

R8101

Error description

The above error occurs when you are unable to upload the document to Sign.

No signer fields for the recipients

Error code

R8102

Error description

All the recipients must have atleast one signer field. When no signer fields are available in the document for any of the recipients this error occurs.

Zoho Sign credits exhausted.

Error code

R8103

Error description

The maximum limit for sending documents for sign has reached. Upgrade license to send more documents for sign.

Error Response

Mandatory parameters missing

Copied{
    "error": {
        "message": "One or more mandatory parameters are missing. Please try again with all required parameters.",
        "errorcode": "R8001"
    }
}

Credit points limit has exceeded

Copied{
    "error": {
        "message": "Credit points limit reached for your organization. Please purchase more credit points to continue.",
        "errorcode": "R8016"
    }
}

Daily limit has reached

Copied{
    "error": {
        "message": "Daily API limits reached for your organization. Please extend your limits to continue.",
        "errorcode": "R8017"
    }
}

Unable to upload the document

Copied{
    "error": {
        "message": "Unable to upload the document.",
        "errorcode": "R8101"
    }
}

No signer fields for the recipients

Copied{
    "error": {
        "message": "Add atleast one field for a signer.",
        "errorcode": "R8102"
    }
}

Zoho Sign credits exhausted

Copied{
    "error": {
        "message": "Maximum limit for sending documents reached. Upgrade license to send more documents.",
        "errorcode": "R8103"
    }
}