Free Webinar

Empowering Customer Experience with Zoho Desk and Zoho Workplace

Enhance your customer experience with our seamlessly integrated solution—Zoho Workplace and Zoho Desk. Empower your team with advanced tools that elevate collaboration, streamline communication, and optimize ticket management beyond traditional digital solutions.

 

 

Presented by
Priyanka Gnanasekhar | Product Expert
Priyanka GnanasekharProduct Expert - Zoho Workplace
Ashvita Hilux | Snr. Product Support Engineer
Ashvita Hilux VSnr. Product Support Engineer
Priyanka Gnanasekhar | Product Expert
Priyanka GnanasekharProduct Expert - Zoho Workplace
Shivani. SSnr. Product Support Engineer
Q & A Expert
karthick perumal | Technical Support Engineer
karthick PerumalTechnical Support Engineer
Heruthick S | Product Support Engineer
Heruthick SProduct Support Engineer
Suresh Babu RSnr. Product Support Engineer
Surya C | Product Support Engineer
Surya CProduct Support Engineer

Please select any one

About WebinarWho is this course for? 

What is this webinar about?

Businesses are under constant pressure to provide timely and personalized support while maintaining internal clarity and collaboration. Fragmented communication, disjointed tools, and siloed departments often lead to inefficiencies and missed customer expectations. That’s where the power of Zoho Desk and Zoho Workplace integration comes into play.

This webinar will take you through how this dynamic duo helps organizations unify customer interactions, internal communications, and collaborative workflows—creating a truly seamless support environment. You'll get a behind-the-scenes look at how teams across industries are leveraging this integration to maintain contextual communication across digital platforms.
Whether you’re managing a small team or running a large enterprise, this session will show you how to elevate your overall customer experience strategy.

In this webinar, you'll learn how to:

  • Unify communication and support:

    Manage emails, chats, and tickets from a single interface.

  • Collaborate seamlessly:

    Leverage Zoho Workplace for real-time collaboration, secure file sharing, and enhanced communication.

  • Deliver faster resolutions:

    Use Zoho Desk’s ticketing and automation tools to handle queries effectively.

  • Improve customer satisfaction:

    Keep conversations contextual and consistent across platforms.

  • Leverage tools across specific industry use cases

    From retail to tech, discover how teams are using this integration to stay responsive and efficient.

Who is this course for?

Who is this course for?

This webinar is designed for customer support managers, business owners, and operation leaders who aim to unify support and communication tools across departments. If you’re currently dealing with communication breakdowns, delayed support responses, or disorganized workflows, this session will provide practical, scalable solutions tailored to your needs.

Explore Zoho Workplace

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