Zoho PhoneBridge

The time and effort that you put into choosing and setting up a phone system for your business will always be worth it. The goal is to give your temps and contacts an easy way to get in touch with you and provide the best experience to clarify their doubts and address their concerns. Not to mention, a good PBX system is of great help to the agents as well. 

A major part of an agent's day is spent on making phone calls. What helps them in making these calls is a good phone system, ease of access to the essential details before the call, flexible reminders to avoid missing out on the important calls and a convenient way to jot down their observations and notes about the call. For all these requirements, the Zoho PhoneBridge feature is a convenient option.

The Zoho PhoneBridge feature connects the PBX system and the Zoho Workerly system that holds all the important details of your temps and clients. With this feature, Zoho Workerly offers you a platform to manage incoming and outgoing calls. Not just that, it reminds you of the calls that are scheduled and also identifies the caller and matches the details with the candidate's record in Zoho Workerly.

What You Can Do With Zoho PhoneBridge

  • Manage outbound and inbound calls from within Zoho Workerly.
  • Take a quick glance at the purchase history, notes, email conversations, etc. of the caller.
  • Get reminders for your outbound calls.
  • Dial calls with a single click.
  • Check out the calls that you missed while you were away.
  • Add a call description during the call.

Availability

Permission Required: Administrators can configure the PBX and set up the integration.
 

Supported PBX Systems

  • Hosted PBX - RingCentral

Still can't find what you're looking for?

Write to us: support@zohoworkerly.com