Branded Communication
No answer? Tell them who's calling.
Add your brand name to your caller ID so customers know it's really you.
Try it now
What is call branding?
Call branding is a service that gives businesses the power to personalize how their outgoing calls appear to recipients. This carrier-validated approach creates a greater sense of trust between businesses and their customers.
Take your branding to the next level
Get your brand name verified and elevate your brand’s reputation. Establish your business as a premium brand.
Rebuild trust in phone calls
Identify your business when you contact prospects and customers to instill confidence in answering your call. Build trust and preserve your brand's reputation by protecting your customers from spam calls.
Boost first call rates and improve customer retention
Increase your chances of connection to improve first call resolution rates. Elevate customer satisfaction and retention by ensuring that your customers feel valued.
Deliver confidence via a small display
Leverage the small screen space and ringing time before call connection for your brand to communicate with your customers in advance via a 30-character customized display name. Give your voice calls a reliable identity that your customers recognize instantly.
Reap high returns
Improve answer rates while quickly gaining more conversions, enhancing agent productivity, improving operational efficiency, and reducing customer acquisition costs and other expenses.
Enhance Your T-Mobile Calls
Take control of how your calls appear on T-Mobile devices. Ensure your calls are recognized and valued.
Brand identity with no special mobile app or the internet
Launch quick custom displays rendered by the local mobile telephony network without the need for a special mobile app or the internet.
Retain custom branding in phone call logs
Help customers instantly identify your brand right from their call logs. Their phones retain your customized brand display name, even if they don't save your number.
Spoof-proof your business calls
Reduce the risk of your brand display name being spoofed by bad actors with out-of-band call authentication solution.
How much does it cost to brand your calls?
Call branding is charged on a per-call basis.
Each branded call costs
0.08 credits
no matter how long the call goes on. (1 credit = $1 USD)
- Call branding charges are deducted even if the end user doesn’t pick up the call.
- Charges applicable only if the brand name is displayed to the call recipient.
The brand names would not appear for call recipients:
- Connected over landlines or fixed lines
- Located outside the US cellular networks
- Subscribed to a mobile network other than T-Mobile
- Handling calls over the mobile virtual network in the US