Queues API
Queues API helps you to get, create, update and delete queue profiles and queue audio profiles of the organization.
Method Name | URL | OAuth Scope | Method Type | Purpose |
https://voice.zoho.com/rest/json/zv/api/groups | zohovoice.queues.CREATE | POST | Use this API to create a queue | |
| https://voice.zoho.com/rest/json/zv/api/groups | zohovoice.queues.UPDATE | PUT | Use this API to update a queue |
https://voice.zoho.com/rest/json/zv/api/queues | zohovoice.queues.READ | GET | Use this API to get all queues | |
| https://voice.zoho.com/rest/json/zv/api/groups | zohovoice.queues.DELETE | DELETE | Use this API to delete queues |
| https://voice.zoho.com/rest/json/zv/api/queueaudioprofile | zohovoice.queues.CREATE | POST | Use this API to create a queue audio profile |
| https://voice.zoho.com/rest/json/zv/api/groups | zohovoice.queues.UPDATE | PUT | Use this API to update a queue audio profile |
Get a single queue audio profile
| https://voice.zoho.com/rest/json/zv/api/queueaudioprofile/2069000002486021 | zohovoice.queues.READ | GET | Use this API to get a single queue audio profile |
| https://voice.zoho.com/rest/json/zv/api/queueaudioprofile?searchText=&from=0&offset=50 | zohovoice.queues.READ | GET | Use this API to get all queue audio profile details |
| https://voice.zoho.com/rest/json/zv/api/queueaudioprofile | zohovoice.queues.DELETE | DELETE | Use this API to delete queue audio profile |