Zoho Vault - Zendesk SSO

Steps to configure single sign-on for Zendesk

  1. Log into Zoho Vault as an administrator.
  2. Navigate to Apps > Manage Apps > Add Supported App.
  3. Search for and select Zendesk. 
  4. Enter the subdomain in the Application Settings page and click Next.
  5. Copy the Zoho Vault details from the screen or download the details as a metadata file by clicking the Download MetaData File option.
  6. Click Next.
  7. Select users to have single sign-on permissions for Zendesk. You can revoke user access at any time.
  8. Click Save. 

Zendesk configuration steps

  1. Log into Zendesk as an administrator. 
  2. Select the Setup Single Sign-On (SSO) option from the Security tab.
  3. Paste the Login URL, Logout URL, and IdP certificate copied from the Zoho Vault IdP details page.
  4. Click Save. 

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