Why small businesses in the US need payroll software

Article6 mins read68 views | Posted on August 4, 2025 | By Dharshini Shankar

On average, small business owners spend over five hours a week on payroll. That adds up to over 260 hours a year on something that, while essential, isn't the core of your business.

Starting and running a business comes with its own unique set of challenges, including working within tight budgets, wearing multiple hats, and making sure your employees are paid correctly and on time. At first, it might seem easy enough to handle payroll manually. After all, how hard can it be to write a few checks every couple of weeks, right?

But payroll is about far more than just paying your team on time. You also need to calculate and withhold taxes correctly, stay compliant with the changing federal and state laws, manage employee benefits, keep accurate records, and file the right forms at the right time. It’s a lot.

At Zoho Payroll, we’ve worked with countless small businesses that believed payroll software was something only bigger companies needed until they saw what a game changer the right solution can be.

So, is investing in payroll software the right move for your business?

Absolutely. And in the sections that follow, we’ll show you why.

Benefits of using payroll software for your small business

While payroll software can benefit businesses of any size, small businesses stand to gain the most. Here’s why automating your payroll is one of the smartest decisions you can make - 

Save time with automation

Payroll isn’t what you’re in business to do. It’s necessary, yes, but it doesn’t directly grow your revenue. A solid payroll software solution takes care of the details without pulling you away from the work that actually moves your business forward.

With payroll software, things like salary and tax calculations, tracking work hours and leave balances, and generating pay stubs all happen automatically. What used to take hours can now be done in just a few clicks.

Stay compliant effortlessly

Even if you only have one or two employees, payroll still means tax calculations, withholdings, filings, and staying compliant with constantly changing laws. staying on top of that manually is a full-time job in itself.

Payroll software stays up to date with federal and state laws to keep your business compliant. It automatically calculates and withholds the correct taxes, generates and files forms like W2s and 941s, and keeps everything well documented in case of audits or reviews. This helps you avoid penalties and gives you peace of mind knowing things are done right.

Improve accuracy

Your employees count on you to pay them correctly and on time, but even small errors can damage trust or trigger penalties. Automation dramatically reduces these risks, helping you run payroll with accuracy and confidence.

Gain valuable business insights

Beyond the operational benefits, payroll software can also give you a clearer picture of your business. With built-in reports and dashboards, you can see exactly where your money is going. These insights support smarter budgeting, forecasting, and decision making as you grow.

Scale as you grow

What works when you have three employees can get more complicated when you grow to 15. Or 50. A payroll software scales with you, handling new hires, different pay schedules, benefits, and more, without you needing to rethink the whole system.

It also offers flexibility to meet your team’s needs. Something as simple as offering different payment methods, like direct deposit or checks, can make a big difference in how your employees experience payday. The right payroll software keeps up with changing industry trends and expectations, helping you stay competitive and giving you that extra edge as an employer.

Save money in the long run

The success of a small business often comes down to how well you manage costs, and payroll is one area that's ripe for savings. Manual payroll processes are prone to errors like miscalculations, missed deadlines, and employee misclassification, all of which can lead to hefty fines or legal trouble.

Payroll software helps avoid these risks by automatically calculating pay based on predefined algorithms, ensuring accuracy and compliance every time. That reduces the risk of penalties and gives you confidence that your records are audit-ready.

But it’s not just about avoiding penalties. By freeing up hours spent on repetitive admin work, you can redirect that time toward work that actually drives growth and revenue. 

When you factor in all these benefits, it is clear that payroll software is one of the smartest long-term investments a small business can make.

So when should you start using payroll software?

Every small business is different. Some owners prefer handling payroll themselves for as long as possible, while others turn to tools that can save them time and help them stay organized.

If you’re here reading this, you’ve probably already been thinking about it. Maybe you’re looking to automate your business as much as possible. Maybe you want to simplify taxes. Or maybe you’re looking for a better way to support your team with flexible pay options or employee benefits. 

Even if you’re only paying yourself as an S-Corp owner or you have just one employee, payroll software can still make a difference. It handles payments and tax filings automatically, so you don’t have to think about them every month.

As your team grows, there’s even more to stay on top of. Some states even have legal requirements to follow once you reach a certain number of employees, like offering sick leave or reporting new hires to state agencies. Payroll software helps you keep track of what’s required and makes sure the right things happen at the right time.

The best time to start using payroll software is when you’re ready to stop worrying about it.

And once you are there, the next step is knowing what to look for.

What to look for when choosing a payroll software

Choosing the right payroll software can feel overwhelming with so many options out there. To help you make the best choice, here are some key things to look for:

  • Ease of use

Look for a solution that's easy to set up and even easier to use. A good payroll system should guide you through configuration with simple steps and intuitive controls to help you get up and running in minutes.

  • Automation capabilities

The whole point is to save time and reduce effort, so choose a tool that automates as much as possible - salary calculations, tax filings, direct deposits, compliance alerts, and more. The less you have to do manually, the better.

  • Compliance and tax filing

It goes without saying that your payroll software should take care of compliance and taxes from start to finish, managing calculations, filings, and payments seamlessly in the background.

  • Direct deposit

In today’s digital world, online banking is the norm. In fact, more than 95% of the US employees prefer to be paid through direct deposit over paper checks. It's faster, safer, and more convenient for everyone involved. That said, choose a payroll software that supports direct deposit but also gives you the option to issue physical checks when needed.

  • Audit-readiness

When you invite an accountant to review your numbers, you want everything in order. Choose payroll software that automatically logs every pay run, tax filing, adjustment, and reimbursement in real time. With time stamped records and downloadable reports, you’ll have clear, audit-ready summaries for review. it should also let you export data in multiple formats to make sharing and analysis easier.

  • Employee experience

It's helpful if employees can easily view their pay stubs and tax documents without needing to come to you for every little thing. A simple, secure self-service portal reduces back and forth and makes your team feel more empowered and informed.

  • Flexibility and scalability

Choose a solution that can grow with your business. Whether you’re expanding your team, hiring in multiple states, offering new benefits, or changing pay schedules, your payroll software should adapt without any hassle.

  • Access and collaboration

If you want to hand off payroll tasks to an accountant or someone in your team, they should be able to log in with the right level of access. Make sure your software supports this kind of built-in features to collaborate.

  • High security standards

Payroll involves highly sensitive employee information, tax IDs, and financial accounts. Look for a platform that follows best-in-class security practices like encryption, secure cloud infrastructure, multi-factor authentication, and compliance with the data privacy laws. Your payroll software should protect your business as seriously as you do.

  • Reliable support

Choose a payroll service that’s easy to reach when you need help. When something comes up, it’s reassuring to know there’s someone who understands your needs and has your back.

If you are looking for a solution that covers everything above (and then some), Zoho Payroll is the way to go. Thousands of small businesses love it for being simple, reliable, and built to give you a truly delightful payroll experience.

What's next?

You’ve seen what the right payroll software can do. Now’s the perfect time to explore your options.

Use what you’ve learned to try out a few solutions. Zoho Payroll offers a free trial and personalized demo support, you can see how it works with your business before making a decision. Try the interface, run a few test workflows, and ask questions.  If it makes payroll feel easier and more in control, you’re on the right track.

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