How is the item mapping done?
The item mapping between Zoho Inventory and the marketplace is done based on two cases:
- If a product with the same SKU exists in Zoho Inventory, then the marketplace item will be mapped automatically to the one in Zoho Inventory.
- If a product with the same SKU does not exist in Zoho Inventory, then the marketplace item will be created as an unconfirmed item. You can then update/confirm/link the marketplace item to the one present in Zoho inventory. To know more about this, please click here.