Zoho Inventory

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Zoho Inventory - ICICI Bank

Zoho Inventory now partners with ICICI Bank to let you make and receive payments directly from Zoho Inventory. The two major integrations are:

Make payments to your vendors

Zoho Inventory has partnered with ICICI Bank - one of the largest banking networks in India. Now, you can make payments to vendors directly from Zoho Inventory.    

Let’s take a scenario: Peter is a retail business owner. He uses Zoho Inventory for inventory management and he maintains a corporate account in ICICI Bank for his business banking. Peter receives a bill from his supplier for his purchases and chooses to make the payment online. So, he integrates Zoho Inventory with his ICICI Bank account. Once the integration is set-up, he can make start making bill payments to his supplier directly from Zoho Inventory without logging into his ICICI CIB (Corporate Internet Banking) Portal.   In this page, you will learn about:


Benefits of the Integration


Connecting to ICICI Bank

You can connect your ICICI Bank Corporate account to Zoho Inventory by following these simple steps:

1. Setup

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If you are new to banking with ICICI Bank:

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If you are an existing user of ICICI Bank:

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Note: * Once you configure your bank account, you will not be able to change your account details. You must disable the integration and edit your account details while enabling it.  * When you setup the integration with ICICI bank, your Corp ID, User ID and email address will be shared with ICICI Bank.

2. Approval

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Adding vendor’s bank account details

Once you have integrated your ICICI Bank account, you can add your vendor’s bank account details to start making payments. To do so:

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Once you add your vendors’ details, you will be able to make payments from within Zoho Inventory! 


Making payments via Zoho Inventory

Make quick payments to your vendors when a bill is received and settle dues on the go. To start making payments:

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Fields Description
Balance Due The total amount due for payment.
Amount Enter the Amount you would like to pay. You can choose to make complete or partial payments towards the bill.
From Account Select the From Account from the list of bank accounts linked to Zoho Inventory from the dropdown.
You can also make it your primary account to make payments by checking the Make this primary option.
To Account Select the account to which you would like to make the payment. 
Transaction Type Select the Transaction Type from the available fund transfer options.The modes of fund transfer available are ICICI Fund Transfer / IMPS /RTGS and NEFT.

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If you have enabled an approval workflow in your ICICI CIB portal,

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Disabling the integration

If you ever want to stop making payments via your ICICI Bank account from Zoho Inventory or change your account details, you can disable the integration. To disable:  


Get paid faster from your customers

An Introduction to ICICI Bank eazypay:

eazypay is an online payment service from ICICI Bank. Integrating Zoho Inventory with eazypay allows you to receive payments from your customers via multiple payment modes such as NetBanking, credit card, debit card, UPI, cash, cheque, NEFT and RTGS. Your customers can have an account in any bank in India and still make payments to you. All you have to do is integrate your account to start receiving payments.

Prerequisite : A current account in ICICI Bank to associate with eazypay.

Why setup ICICI Bank eazypay?

In this page you can learn about:

Setting up your ICICI Bank eazypay account

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Fields Description
Merchant Name The name of your organization as mentioned in your bank account.
Email Address The email address of an admin in your Zoho Inventory organization.
Contact Number The contact number to which you would like to receive notifications from ICICI Bank.
ICICI Bank Account Number Select an ICICI Bank account to track and receive payments via eazypay.
Business Segment Nature of the business.

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You will be able to receive payments once your account status is active.


Enabling Payment Options

Enable payment options in your invoice to allow your customers to pay you for the transactions created. To do so:

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Receiving Payment from Customers

Your customers will be able to view the invoices and make payments in their Client Portal when they login. Customers for whom client portal has not been enabled can make payments directly from the invoice sent to them via email.

Note: You need an active Zoho Inventory - Zoho Books integration to enable the Client Portal feature for your customers.

What should my customer do?

Step 1 When Client Portal is enabled:

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Step 2 - Select ICICI Bank eazypay as your Payment method and click Proceed to Payment.

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Step 3 - Select the Payment Mode and enter the Total Bill Amount field with the amount they would like to pay.

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Step 4 - In case of Online Payments, customers will be able to make payments using your card/internet banking through eazypay. (or) In case of Offline Payments, customers will be able to Generate Challan for the stated amount. Your customers can then make the payment at the bank with the challan generated.

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Deleting the integration

You can delete the integration from Zoho Inventory whenever you want to stop receiving payments through eazypay or when you want to configure a new ICICI Bank eazypay account. To delete the integration:

Note: Zoho Inventory does not collect any transaction fee while receiving payments. The transaction fee if any, is collected by ICICI Bank based on their norms. You can view your transaction fees by clicking the Know Your Transaction Fees link in the integrations page.

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