Who do I contact if I have an issue with my online booking?

It depends on the type of issue. Here’s who to contact:

Zoho Expense Support: If you run into any technical issues, for example, being unable to make a payment or select a flight, write to us at support@zohoexpense.com with a screenshot.

Agent Support: If you have questions about a booking or need to make changes to a booked flight, contact agent support, available via in-app chat or call, 24/7. You can open the trip and tap Need Help. We recommend reaching out to an agent only when you are unable to make changes on your own or in an emergency as each agent-assisted change incurs an additional cost.