When does auto scanning fail?

Auto scan of your expense receipts might fail due to any of the following reasons:

  • When you upload receipts in a language other than the following:
  • English
  • Swedish
  • Spanish
  • Portuguese
  • Dutch
  • Italian
  • French
  • German
  • Danish
  • Chinese
  • Norwegian BokmÃ¥l
  • Malay
  • Thai
  • Vietnamese
  • Russian
  • When a receipt belongs to an unsupported file format.
  • When receipts are uploaded with insufficient data.
  • When the uploaded receipts are faded and illegible.
  • When multiple receipts are photographed and uploaded as a single image.
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