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Set Up Zoho Payments

Set up Zoho Payments in Zoho Checkout to collect payments securely from your customers. To get started with Zoho Payments, you need to create a new account from Zoho Checkout or another Zoho Finance application.

Scenario: Alex runs an online retail business in the US and wants a secure and reliable way to collect payments from customers. He sets up Zoho Payments directly from Zoho Checkout, completes the business verification process, and creates a Payment Page for his products. When a customer enters their payment details and clicks Pay Now, Zoho Payments processes the transaction securely and settles the funds into Alex’s bank account.

Note: Transaction charges are applicable as per Zoho Payments’ pricing policy. Zoho Checkout does not charge any additional fees.

Set Up Zoho Payments

Prerequisites

  • Ensure you are either the business owner or an authorized person to share business details, set up, and manage Zoho Payments.
  • Gather your business details and documents in advance to get started with Zoho Payments.

To set up Zoho Payments:

  1. Go to Settings and select Payment Gateways.
  2. Click Set Up Now next to Zoho Payments.
  3. Check the I confirm that I am authorized to share business details, set up and manage Zoho Payments box, and click Set Up Zoho Payments.

Insight: If you already have a Zoho Payments account, you can connect it with your Zoho Checkout organization. To do so, click Connect Now, select a Zoho Payments account in the following pop-up, and proceed.

  1. Share your business details. Zoho Payments will request the following information:
SectionContent
Business ProfileShare your basic business details and business related documents.
Payment and Fulfillment DetailsProvide the anticipated transaction values, details about the product, and its delivery time.
Business RepresentativeEnter the details and attach the required documents of the person with the authority to direct and control the business.
Business OwnersProvide the business owners’ basic details and documents.
Branding and Public InformationProvide a payment descriptor that will help customers identify you on their statement and your customer support helpline.
Bank AccountManually share the bank account details or connect your bank account with Zoho Payments to receive your payouts.

Note: The information requested varies based on the business type.

  1. Review the details that you have provided.
  2. Check the I agree to the Terms of Service and Privacy Policy of Zoho Payments box, and click Submit.

Your Zoho Payments account will be created. You can start collecting payments after account verification and activation.

Learn more about setting up Zoho Payments.

Payment Methods

Zoho Payments supports the following payment methods in the US edition:

  • Cards
  • ACH Payments

Associate Zoho Payments with Your Payment Page

Your customers can pay you through Zoho Payments if you’ve made it your organization’s default gateway or by associating it under Advanced Setup.

You can associate Zoho Payments to your Payment Page in two ways:

During Payment Page Creation

  1. Go to the Payment Pages module and create a new Payment Page.
  2. Go to Advanced Setup and navigate to Associate Payment Gateways.
  3. Check Zoho Payments and click Save & Publish.

You will be able to collect customer payments through Zoho Payments.

Edit an Existing Payment Page

  1. Go to the Payment Pages module.
  2. Select the Payment Page you want to update and click the Edit icon in the top right corner.
  3. Go to Advanced Setup and navigate to Associate Payment Gateways.
  4. Check Zoho Payments and click Save & Publish.

Zoho Payments will be associated as a Payment Gateway for this Payment Page.

Note: If you have associated multiple gateways to your Payment Page, your organization’s default gateway will be used to collect customer payments.

Receive Payments from Customers

To make a payment via Zoho Payments, customers have to:

  1. Enter the required details on the Payment Page.
  2. Click the payment button (for example, Pay Now or Proceed to Pay).
  3. Choose a preferred payment mode and make the payment.

Once the payment is successful, you will receive an email notification regarding the payment made by your customer. The payment details can be viewed in the Payments module. The payment will be settled in your bank account during the next payout.

Manage Zoho Payments Integration

The various actions you can perform to manage this integration are:

Mark as Default

To mark Zoho Payments as the default payment gateway for your organization:

  1. Click the Settings icon and select Payment Gateways.
  2. Hover over Zoho Payments and select Mark as Default.

For all Payment Pages you create in Zoho Checkout, you will receive customer payments through Zoho Payments.

Edit the Integration

If you would like to update your business details or bank account information, you can edit the settings.

To edit:

  1. Click the Settings icon and select Payment Gateways.
  2. Hover over Zoho Payments and select Edit.
  3. Make the necessary changes and click Save.

The integration settings will be updated.

Disable or Remove the Integration

You can either temporarily disable Zoho Payments or permanently remove it from your organization.

To disable:

  1. Click the Settings icon and select Payment Gateways.
  2. Hover over Zoho Payments and select Disable.

Zoho Payments will be disabled and will no longer be used to collect payments. You can re-enable it at any time.

To remove:

  1. Click the Settings icon and select Payment Gateways.
  2. Select Remove Account below Zoho Payments.
  3. In the pop-up, click Yes to confirm.

The integration will be removed.

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