When do I use the void and cancel items options in the Sales Order?

Let’s say, if a sales order has multiple line items and you would need to cancel only certain items in the order. In this case, you can use the Cancel Items option and cancel only the unwanted items from the order.

However, if you need to cancel all the items in the order or if a sales order has only one item that has to be cancelled, then you can directly use the Void option and void the sales orders.

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