How do I send WhatsApp notifications for the primary contacts?

To send notifications to your customers through WhatsApp, you’ll have to enable WhatsApp for them. Here’s how:

  • Go to Sales on the left sidebar and select Customers.
  • Select the customer for whom you want to enable WhatsApp messaging and click Edit in the Overview section.
  • Ensure that the customer’s phone number is right and begins with a proper country code.
  • Mark the option WhatsApp under Communication Channels.
  • Click Save and WhatsApp will be enabled for the primary contact.

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