Is it possible to send an overdue invoice notification to my customer through WhatsApp?

Yes, you can. Here’s how you accomplish:

  • Go to Invoices and select the overdue invoice you want to notify your customer about.
  • From the Send dropdown, select WhatsApp Message and populate all the necessary fields.
  • Click Send, and the notification will be sent to your customer.

The invoice details will be sent to the respective contact person via WhatsApp.

Note: By using this option, you can only send notifications for your overdue invoices from Zoho Books but not reminders for the same.

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