## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/us/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# My email address is linked to a public domain, and I want to send emails using my own address instead of the Zoho email address. What should I do?

If you use an email address that belongs to a public domain, such as **Gmail** or **Yahoo Mail**, in the **From** address of emails sent from Zoho Books, it will be replaced with **[message-service@sender.zohobooks.com](mailto:message-service@sender.zohobooks.com)**. This happens because **SPF** and **DKIM** records cannot be added for public domains, which are necessary for email authentication. While it’s recommended to use **[message-service@sender.zohobooks.com](mailto:message-service@sender.zohobooks.com)** to prevent your emails from landing in spam, you can still choose to send emails from your public email address by following the steps below.

1.  Click the **Settings** icon at the top right corner in your Zoho Books account.
2.  Go to _Reminders & Notifications_ and choose **Email Notifications**.
3.  In the _Emails_ pane, click **Sender Email Preferences**.
4.  Under the _Public Domains_ section, click **Change Setting**.
5.  In the _Emails Are Sent Through_ box, choose the **Email address of sender**.
6.  Click **Save** to update your the preference.

**Note:** For emails sent from DMARC-enabled public domains like Gmail, **[message-service@sender.zohobooks.com](mailto:message-service@sender.zohobooks.com)** will be used, even if you have selected the sender’s email address.

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