How do I record income that hasn’t occurred due to sales?

To record income that hasn’t occurred due to sales, you have to first create an account to track the income. Here’s how:

Go to Accountant on the left sidebar and select Chart of Accounts.
Click + New Account in the top right corner of the page.
On the Create Account page:
- Enter a suitable Account Name.
- Select Income as the account type from the Account Type dropdown.
- Enter the Account Code and provide a Description for the account if required.
- Click Save.

Now, to record the income:

Go to Banking on the left sidebar.
Select the bank account in which you want to record the income.
Click Add Transaction.
Choose Other Income under Money In.
Select the new account you created as the From Account and fill in the other required details.
Click Save.

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