Third Party Sub-contractors

Last Updated on : 8th March 2021

We may share your service data with the following entities for a business purpose incidental to the services provided to you by us

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Zoho SurveyZoho PageSenseSite24x7ManageEngine MDMCloudManageEngine AlarmsOneManageEngine ADSelfServicePlusZoho AccountsZoho RecruitZoho InventoryZoho InvoiceZoho BooksZoho CreatorZoho SalesIQZoho ExpenseZoho PayrollZoho SubscriptionsZoho CheckoutZoho Daybook AppZoho CampaignsZoho MeetingZoho Bigin
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Applicable ServicesEntity NamePurposeLocation of ProcessingApplicable Data CenterApplicable For
Zoho SurveyAmazon Simple Email Service (SES)Sending emails to multiple persons simultaneouslyUS West (Oregon) US-West-2 ,

Europe (Ireland) EU-West-1
US, EU, IN, AUAll the customers around the globe
Zoho PageSenseSite24x7Amazon Web Services(CDN)To provide content delivery network to improve speed of data transmissionWorldwideUS, EU, IN, AUAll the customers around the globe
Site24x7ManageEngine MDMCloudBulkSMSSending text messages to individuals, or multiple persons simultaneously Ireland, South Africa US, EU, IN, AUAll the customers around the globe
Site24x7ManageEngine AlarmsOne (Used only in US DC)ManageEngine MDMCloudManageEngine ADSelfServicePlusClickatellSending text messages to individuals, or multiple persons simultaneouslyIrelandUS, EU, IN, AUAll the customers around the globe
Zoho AccountsSinch (formally known as CLX Communication)To send SMS during: a. Two Factor Authentication(TFA)
b. Sign-up using SMS
c. Sign-in using SMS
d. Account Recovery using SMS
e. Forgot password recovery method
f. Addition of a number to your account
Ireland, Sweden, North California, AshburnUS, EU, IN, AUAll the customers around the globe
Zoho RecruitDaxtraTo parse CVs, resume or other candidate informationSingaporeUS, EU, IN, AUAll the customers around the globe
Zoho InventoryZoho BooksEasy PostA shipping service used to deliver goods/itemsUSUS, EU, IN, AUAll the customers around the globe
Zoho Creator (Premium and Ultimate Edition)Zoho Survey (Pro and Enterprise Edition)Zoho SalesIQ (Enterprise Edition)Google TranslateTo carry out translation between different languagesUS-EastUS, EU, IN, AUAll the customers around the globe
Zoho BooksZoho InvoiceZoho InventoryZoho ExpenseZoho PayrollZoho SubscriptionsZoho CheckoutZoho Daybook AppSite24x7KaleyraSending SMS notifications to our customers and to their clients. IndiaUS, EU, IN, AUIndia Edition and all the users who have chosen the org country as India(in their Global Edition) delivering SMSs only to Indian Mobile numbers
Zoho CampaignsLitmusTo preview the Zoho Campaigns output in various browsersUS-EASTUS, EU, IN, AUAll the customers around the globe
Zoho BooksZoho ExpensePerfiosTo fetch bank transactions statementsSingapore, IndiaUS, INAll the customers signed up for Indian Edition & GCC Edition
Zoho InvoiceZoho BooksZoho InventoryPostal MethodsTo deliver hard copies of commercial documents.USUS, EU, INAll the customers around the globe
Zoho MeetingTata communicationsTo provide in-bound dialling servicesUSA- LA, NY ,Canada- Montreal, Toronto, Europe- London, Frankfurt and Madrid,Asia- Singapore, HK and AustraliaUS, EU, IN, AUAll the customers around the globe
Zoho AccountsTeleSignTo send SMS during: a. Two Factor Authentication(TFA)
b. Sign-up using SMS
c. Sign-in using SMS
d. Account Recovery using SMS
e. Forgot password recovery method
f. Addition of a number to your account
USUS, EU, IN, AUAll the customers around the globe
Zoho BiginSite24x7ManageEngine AlarmsOne (Used only in US DC)TwilioSending text messages to individuals, or multiple persons simultaneouslyUS-East-1US, EU, IN, AUAll the customers around the globe
Zoho ExpenseZoho Books InvoiceVeryfiTo extract data from the documents uploaded for autoscan.US (east and west coasts), Canada, Europe (Frankfurt), Asia / Pacific (Australia)US, EU, IN, AUAll the customers around the globe
Zoho MeetingVoxboneTo provide in-bound dialling servicesBelgium, Germany,Hong Kong, USAUS, EU, IN, AUAll the customers around the globe
Zoho BooksZoho ExpenseYodleeTo fetch bank transactions statementsUSUS, EU, IN, AUAll the customers around the globe
Note:
  • If you enable the TFA settings and opt for the SMS method for your Zoho Account, irrespective of the Zoho services that you use, the sub-processor associated with Zoho Account(for sending the SMS) will be utilized. Additionally, general services such as account recovery using SMS, sign up/sign in using SMS, adding a new number to your Zoho Account also uses the sub-processors associated with Zoho Accounts irrespective of the other Zoho applications you may use.
  • If you use our suite of applications such as Zoho One, "Plus" suites, then the sub processors associated with each of the respective products in those bundles would apply as mentioned in the above tabular column.