| Applicable Services | Entity Name | Purpose | Location of Processing | Applicable Data Center | Applicable For |
| Zoho Survey | Amazon Simple Email Service (SES) | Sending emails to multiple persons simultaneously | US West (Oregon) US-West-2 ,
Europe (Ireland) EU-West-1 | US, EU, IN, AU | All the customers around the globe |
| Zoho PageSenseSite24x7 | Amazon Web Services(CDN) | To provide content delivery network to improve speed of data transmission | Worldwide | US, EU, IN, AU | All the customers around the globe |
| Site24x7ManageEngine MDMCloud | BulkSMS | Sending text messages to individuals, or multiple persons simultaneously | Ireland, South Africa | US, EU, IN, AU | All the customers around the globe |
| Site24x7ManageEngine AlarmsOne (Used only in US DC)ManageEngine MDMCloudManageEngine ADSelfServicePlus | Clickatell | Sending text messages to individuals, or multiple persons simultaneously | Ireland | US, EU, IN, AU | All the customers around the globe |
| Zoho Accounts | Sinch (formally known as CLX Communication) | To send SMS during:
a. Two Factor Authentication(TFA) b. Sign-up using SMS c. Sign-in using SMS d. Account Recovery using SMS e. Forgot password recovery method f. Addition of a number to your account | Ireland, Sweden, North California, Ashburn | US, EU, IN, AU | All the customers around the globe |
| Zoho Recruit | Daxtra | To parse CVs, resume or other candidate information | Singapore | US, EU, IN, AU | All the customers around the globe |
| Zoho InventoryZoho Books | Easy Post | A shipping service used to deliver goods/items | US | US, EU, IN, AU | All the customers around the globe |
| Zoho Creator (Premium and Ultimate Edition)Zoho Survey (Pro and Enterprise Edition)Zoho SalesIQ (Enterprise Edition) | Google Translate | To carry out translation between different languages | US-East | US, EU, IN, AU | All the customers around the globe |
| Zoho BooksZoho InvoiceZoho InventoryZoho ExpenseZoho PayrollZoho SubscriptionsZoho CheckoutZoho Daybook AppSite24x7 | Kaleyra | Sending SMS notifications to our customers and to their clients. | India | US, EU, IN, AU | India Edition and all the users who have chosen the org country as India(in their Global Edition) delivering SMSs only to Indian Mobile numbers |
| Zoho Campaigns | Litmus | To preview the Zoho Campaigns output in various browsers | US-EAST | US, EU, IN, AU | All the customers around the globe |
| Zoho BooksZoho Expense | Perfios | To fetch bank transactions statements | Singapore, India | US, IN | All the customers signed up for Indian Edition & GCC Edition |
| Zoho InvoiceZoho BooksZoho Inventory | Postal Methods | To deliver hard copies of commercial documents. | US | US, EU, IN | All the customers around the globe |
| Zoho Meeting | Tata communications | To provide in-bound dialling services | USA- LA, NY ,Canada- Montreal, Toronto, Europe- London, Frankfurt and Madrid,Asia- Singapore, HK and Australia | US, EU, IN, AU | All the customers around the globe |
| Zoho Accounts | TeleSign | To send SMS during:
a. Two Factor Authentication(TFA) b. Sign-up using SMS c. Sign-in using SMS d. Account Recovery using SMS e. Forgot password recovery method f. Addition of a number to your account | US | US, EU, IN, AU | All the customers around the globe |
| Zoho BiginSite24x7ManageEngine AlarmsOne (Used only in US DC) | Twilio | Sending text messages to individuals, or multiple persons simultaneously | US-East-1 | US, EU, IN, AU | All the customers around the globe |
| Zoho ExpenseZoho Books Invoice | Veryfi | To extract data from the documents uploaded for autoscan. | US (east and west coasts), Canada, Europe (Frankfurt), Asia / Pacific (Australia) | US, EU, IN, AU | All the customers around the globe |
| Zoho Meeting | Voxbone | To provide in-bound dialling services | Belgium, Germany,Hong Kong, USA | US, EU, IN, AU | All the customers around the globe |
| Zoho BooksZoho Expense | Yodlee | To fetch bank transactions statements | US | US, EU, IN, AU | All the customers around the globe |
Third Party Sub-contractors
Last Updated on : 8th March 2021
We may share your service data with the following entities for a business purpose incidental to the services provided to you by us
Filter by Applicable Services
Select services
Clear allSelected: 0
Apply
Note:
- If you enable the TFA settings and opt for the SMS method for your Zoho Account, irrespective of the Zoho services that you use, the sub-processor associated with Zoho Account(for sending the SMS) will be utilized. Additionally, general services such as account recovery using SMS, sign up/sign in using SMS, adding a new number to your Zoho Account also uses the sub-processors associated with Zoho Accounts irrespective of the other Zoho applications you may use.
- If you use our suite of applications such as Zoho One, "Plus" suites, then the sub processors associated with each of the respective products in those bundles would apply as mentioned in the above tabular column.