I want to send an acknowledgement thanking my customers for their payment. How do I do it?

You can send a Thank you note to your customers for their timely payments by following these steps,

Automating Thank You Notes for Online Payments

You can automate the sending of thank you notes once your customers are charged. Here’s how:

Go to Settings.
Select Dunning Management under Subscriptions in the Module Settings pane.
Navigate to the Subscriptions with autocharge tab.
Select Send Thank-you Email along with the Invoice from the dropdown under On Payment Success.
Click Email Template under On Payment Success to edit the thank you email.
Click Save to save the changes.

Thank You Notes for Offline Payments

You can also send a thank you note each time you manually record a payment made to you offline. While recording payment for an invoice, mark Email a “Thank you” note for this payment to send a thank you note in email to the customer.

Thank You Notes in Customer Portal

You can send a thank you note to the customers for whom you have enabled customer portal. Here’s how:

Go to Invoices.
Select the invoice for which you want send a thank you note.
Click Comments & History at the top.
Enter the message and mark Display in Portal.
Click Add Comment.

The thank you note will appear on the invoice in your customers’ portal.

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