What happens when I use an email address which is not associated with Microsoft 365?

When you try to use a different email address, and if this email address is not added as a user in your Zoho Billing organization, you will be redirected to a page which would look like this:

Redirect page

If you click on Switch Account, you will be re-routed to a page wherein you will be asked to create a new organization.

To avoid this, you can invite the new email address as a user into your Zoho Billing organization, and set up the integration by logging in as the user.

To know more about the Zoho Billing - Microsoft 365 integration, click here.

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