DNS Configuration

DNS Configuration Details

The instructions to add DNS records may vary slightly depending on the Domain providers. You can view detailed DNS record addition instructions for some popular DNS providers here: 

SPF and DKIM in TransMail

Sender Policy Framework/ SPF is an email validation system, to find out spoofed/ forged emails. While DKIM is an authentication method, which uses email encryption to validate emails. You have to add SPF and DKIM record for the domains you associate with Mail Agents in TransMail. These records are used to verify the domain you have added.

CNAME in TransMail

CNAME verification is used in two places in TransMail.

  • You are required to add CNAME record for the domain that is used to create your bounce address. Details of all your bounces transactional emails from TransMail will be sent to the bounce address.
  • You also have to add CNAME record to verify the domain you use to enable Email tracking for Mail Agents in TransMail.

Configuration values

The precise configuration values for SPF, DKIM and CNAME are provided in the Domain verification page or Email tracking page.

Domain verification page

  1. Login to your TransMail account.
  2. From the left menu, click on the Mail Agent you are associating the domain with from the Mail Agents dropdown.
  3. Select the Domains tab and click on Verify Domain next to the domain you are adding the records for.

SPF, DKIM and CNAME values for the domain will be displayed as a table.

Email Tracking page

  1. Login to your TransMail account.
  2. From the left menu, click on the Mail Agent you are adding the tracking domain for, from the Mail Agents dropdown.
  3. Select the Email tracking tab.

​The CNAME value will be displayed as a table below the domain you have entered for your email tracking.


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