Shared Inboxes for Teams

See what Zoho TeamInbox can do for your organization with our free 14-day trial period.

Monthly Yearly

3 shared incoming channels

25 rules

10 shared outgoing email channels


  • Signatures
  • Tags
  • Contacts
  • Response templates
  • Activity log
  • Assignments
  • Internal discussions
  • Draft sharing
  • Extensions

5 shared incoming channels

Unlimited rules

Unlimited personal sender addresses

25 shared outgoing email channels

Includes everything in Starter +

  • 1 personal incoming channel / user
  • Analytics



Add on

Additional channel at

One shared sender address per channel included

If additional channel is purchased under the Starter plan, it can be used only as a shared channelIf additional channel is purchased under the Professional plan, it can be used as a shared or a personal channel

WhatsApp conversation-based credits

WhatsApp charges its customers using its Business Platform based on their number of conversations.

Zoho TeamInbox allows only service conversations and each WhatsApp Business Account gets 1000 free service conversations each month across all of its business phone numbers. You will have to purchase credits for conversations exceeding this limit. Learn more

*Note that each conversation is a 24 hour thread, from when your message is delivered to your customer.

Estimate your cost
Monthly Yearly
Number of users
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Total channels 

Total price


Get in touch with us

Contact Sales

With Zoho TeamInbox, you can

  • Have a transparent workspace with unified inboxes for team
  • Keep all your team and personal messages in one place
  • Conduct discussions with your team right from your inbox
  • Manage your inboxes efficiently and achieve Inbox Zero without any hassle

Frequently asked questions

  • What is Zoho TeamInbox?

    Zoho TeamInbox is a tool for shared inboxes that gives your team a common space to manage all incoming and outgoing messages efficiently. TeamInbox brings all your business conversations into a single workspace. Assign owners to threads, conduct behind-the-scenes discussions, share drafts with team, archive completed threads, and more.

  • Is Zoho TeamInbox a part of Zoho One?

    Yes, Zoho TeamInbox is a part of Zoho One. 

  • How does the payment system work?

    Choose the plan that best suits your organization based on the number of channels and features needed. You will have to pay the price per user according to the plan chosen. If you need more channels than permitted by your plan, you can purchase them as add ons.

  • How does the 14-day trial work?

    Our 14-day trial period is completely free and does not require your payment information when you sign up. During your trial, you can access all the features of our Professional plan and can add up to five users in your organization. Upon completion of your trial period, you will be required to to start paying according to our plan to continue using TeamInbox.

  • What payments are accepted?

    We accept payment via Visa, MasterCard, American Express, and PayPal. We also accept payment via NEFT bank transfers. For more details, please contact

  • Is my data safe?

    We’re serious about keeping your data safe and secure. Our facilities feature stringent 24/7 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. Our network security system employs the latest encryption standards, as well as intrusion detection and prevention technologies.

  • Can I downgrade at any time?

    Yes, you can downgrade plan at any time. You are not bound to Zoho TeamInbox by any commitments or contracts.

  • I need more details. How should I contact you?

    You can send any questions to We are more than happy to help you out!