Commuting Survey

The trip to work in the morning is one of the things that sets the tone for the entire day, so it’s inevitable that your employees’ commutes have an impact on their productivity and overall job performance. If the commute to work is exhausting, unpleasant, and long, that will also harm retention over the long run, as affected employees will be more likely to look for other jobs.

Zoho Survey’s commuting survey template helps companies collect basic information about how people travel, the distance they cover, and where they’re coming from. Use the reports to evaluate commuting patterns, recommend public transportation options, or create a company-funded transportation plan or reimbursement program for commuting expenses to support employee satisfaction and boost productivity. This template is also a great starting point for organizations that want to build their own custom surveys.

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What is a commuting survey?

A survey to collect basic information about how your employee commutes to work to understand their pain points, complexities of travel, preferences, and challenges. A commuting survey can be a helpful tool for evaluating employees’ daily commutes and how their experiences affect their work. A tired, frustrated employee would likely struggle to maintain productivity and enthusiasm on the job.

Commuting Survey



How far do you estimate you travel to get to work from home each day?


What can you achieve with a survey?

An effective survey result enables you to collect actionable insights. A well-researched, strategic, goal-oriented survey can uncover meaningful opportunities for organizations to define relevant policies and implement programs to improve the dynamics of employee commutes.

How commuting surveys support a positive employee experience

Commuting surveys can help your organization find the right approach to make the daily commute easier for their workforce. By understanding commuting patterns, managers can make informed decisions about how to allocate resources to provide additional options or assist employees with commuting costs. Here are a few ways that a workplace commute survey can have a positive impact.

Commuting survey
Optimize transportation planning

Gain valuable data for understanding your employees’ transportation options so you can maximize use of public or private transit systems, arrange subsidised rates or provide compensation for commuting expenses, and ensure the office is accessible for all employees.

Enhance workplace productivity

For employers, understanding employees’ commuting experiences can help guide the development of strategies for improving productivity and well-being. By addressing pain points, such as long commute times or lack of transportation options, organizations can foster a happier, more engaged workforce.

Promote sustainability

For many organizations and workers, it is an important priority to promote sustainable transportation practices for reducing carbon emissions and mitigating environmental impact. Commuting surveys help identify opportunities for promoting eco-friendly modes of transportation, such as carpooling, biking, or using public transit.

Support work-life balance

Commuting can significantly impact individuals’ work-life balance and overall quality of life. Surveys can help you assess the impact of commuting on employee well-being and consider whether to implement or adjust flexible work arrangements or telecommuting options.

Steps to build an effective commuting survey

Crafting a successful commute survey requires thoughtful planning. Here are a few of the factors to consider.

1. Define objectives

Clearly outline the goals of the survey. Determine what insights you aim to gather and how you plan to use the data to make decisions.

2. Ask thoughtful questions

Design questions that capture relevant information about commuting habits, preferences, challenges, and satisfaction levels. Consider including open-ended questions to allow respondents to provide detailed feedback.

3. Evaluate timing and frequency

Determine the optimal timing and frequency for launching the survey. Consider the impact of factors such as seasonal commuting trends, organizational changes, or transportation initiatives.

4. Ensure clarity

Make sure the survey is accessible to all respondents and easy to understand. Use clear language and avoid jargon or ambiguous terminology. Consider offering the survey in multiple languages to accommodate a diverse workforce.

5. Encourage participation

Implement strategies to encourage participation and maximize response rates. Communicate the importance of the survey to respondents and assure them of anonymity and confidentiality to encourage honest answers.

6. Analyze results

Once the survey data is collected, analyze the results to identify trends, patterns, and areas for improvement. Look for insights that can inform transportation planning, workplace policies, and employee engagement initiatives.