Create surveys like a pro with the question bank

Pre-crafted templates, a dynamic question builder, and a library of your previously used questions—all the resources you need to do the heavy lifting for you.

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How the question bank helps improve your surveys

Creating surveys shouldn't be a daunting task. With the question bank, access a repository of questions and templates developed by industry experts and take the guesswork out of survey creation. You can reuse questions from previous surveys to save time and focus on gathering key insights.

  • With ready-to-use templates, you can skip the tedious task of crafting questions from scratch, allowing you to focus on what truly matters—gathering insights. The question bank offers a quick start for any survey project.

  • The diverse range of templates covers multiple industries and survey types, offering flexibility to customize and adapt to your specific requirements. Whether it is market research, employee engagement, or customer feedback, find a template that fits your needs.

  • Crafting effective survey questions requires cognitive effort and expertise. By using these pre-designed templates, you reduce the mental load on your team, freeing them to focus on interpreting the data rather than constructing the survey.

  • You can quickly test different approaches and refine your questions based on initial feedback to allow agile survey development. This iterative process ensures that you are always working with the most effective and relevant questions.

Save time
Add variety
Reduce cognitive load
Enable rapid iteration and flexibility
Industry spotlight

Real-world applications

Retail
Retail

Retail

Leading retail chains use the customer feedback template to gather real-time customer feedback about their shopping experiences. By integrating surveys at checkout, they capture insights on store layout, product availability, and customer service. This feedback helps chains optimize store operations and enhance customers' experiences.

EducationEducation

Education

Universities implement the course evaluation template to gather student feedback on courses and teaching methods. Surveys distributed at the end of each semester enable them to evaluate course content, instructor effectiveness, and learning resources so they can refine their curriculum and teaching approaches.

Do more with Zoho Survey

You've got a fantastic resource with the question bank, offering a wealth of expertly crafted templates ready to launch. But that’s just the beginning. Let us show you how to get even more out of this powerful tool.

Customer Feedback Survey

  • First Name, Last Name, Company, City, Country, Phone, Email Address
  • Name of product/service
  • How did you hear about us?
  • How long have you been our customer?
  • How well does our product/service meet your expectations?
  • What factors helped in your decision to choose our product/service?
  • What do you like about this product/service?
  • How likely are you to use this product/service again?

School Climate for Students Survey

  • Do you enjoy the school activities conducted in conjunction with your course?
  • Do you enjoy learning at school?
  • Do you look forward to attending university?
  • How sociable have you been since attending school?
  • Please list your ideas below.
  • How often do you spend time with your peers outside of class?
  • What are these gatherings for?
  • How is the relationship between you and your lecturers?

Employee Opinions Survey

  • Do you feel like you are contributing to the company?
  • Do you feel connected to the company and its people?
  • Do you feel like you are given creative space to work with?
  • Does your work give you a sense of accomplishment?
  • Do you feel that you get recognition for your work?
  • Do you feel informed about changes that happen within the company?
  • Is it easy to approach your supervisors with your concerns?
  • How satisfied are you with your current salary?

Fundraising Feedback Survey

  • Organization
  • Fundraiser purpose
  • Where did you hear about this fundraiser?
  • How strongly do you feel about the fundraiser's cause?
  • Please elaborate
  • How willing would you be to recommend this fundraiser to a friend?
  • Did you help out with the event?
  • How can we improve?

Event RSVP Template

  • Name
  • Phone number
  • Email
  • Organization
  • Event
  • Will you be attending this event?
  • Please specify why
  • Please specify why not
  • Are you being sponsored to attend the event?

Healthcare Satisfaction Survey

  • Name
  • Date of birth
  • Gender
  • Occupation
  • Height
  • Weight
  • Allergies
  • Known health issues
  • How effective was the healthcare administered?

Government Support Programs Survey

  • Age
  • Gender
  • Occupation
  • Nationality
  • How satisfied are you with your government's tax system?
  • How satisfied are you with the grant programs?
  • How satisfied are you with your medical care services?
  • How satisfied are you with your education system?
  • How satisfied are you with foreign worker policies?

Website Experience Feedback Survey

  • Is this your first visit to our store?
  • What was the goal of your visit today?
  • How easy was it to find what you were looking for?
  • Were there any issues on our website?
  • What were the issues you encountered?
  • How would you rate the following aspects of our website?
  • Which other websites did you consider before visiting ours?
  • How likely are you to visit us again?
  • How can we make your experience better?

Fast Food Restaurant Survey

  • Have you visited our restaurant?
  • What was your first impression of the restaurant?
  • How did you feel about the music volume?
  • What did you think of the air conditioning?
  • How well was the restaurant maintained?
  • The food was served in clean dishes?
  • The plating was attractive?
  • Servers were neatly dressed?
  • What do you think of our price list?

Diverse categories

Access a rich array of template categories designed to meet specific data collection needs. Explore some of our most popular categories to find the perfect fit for your survey objectives

Customize and reuse

While our templates offer a strong starting point, you always have the freedom to add or remove questions and tailor the content to suit your unique needs. Once customized, your surveys can be saved for future use to streamline your workflow and ensure consistency across projects. Plus, with all your questions saved in one place, you can easily mix and match to create new surveys to maximize efficiency and adaptability.

Customize and reuseCustomize and reuse

Branding

Personalize your surveys with your brand’s unique identity. Add logos, apply brand-specific themes, and white-label your surveys to create a cohesive and professional appearance. This not only enhances brand recognition but also instills confidence in respondents by assuring them they are interacting directly with your organization.

Branding

Frequently Asked Questions

How do I access the question bank in Zoho Survey? 

To access the question bank in Zoho Survey, navigate to the survey editor and look for the question types panel on the left side of the screen. Scroll down to find Question Bank where you can choose to visit the template gallery or select questions from previously created surveys.

Can I combine multiple templates for a single survey?  

Yes, you can! Zoho Survey allows you to merge questions from different templates to create a customized survey that meets your specific needs. This flexibility enables you to address various aspects of your research in a single, cohesive survey.

Are there industry-specific templates available in the question bank?  

Absolutely. Our question bank offers industry-specific templates tailored to healthcare, education, retail, and other sectors. These templates are crafted to address common challenges and requirements within each industry and provide you with a relevant starting point for your surveys.

What are some best practices for customizing survey templates? 

When customizing templates, it's essential to align questions with your research goals and target audience. Ensure clarity and conciseness in question wording, and consider using logic and branching to tailor the survey flow based on respondent answers. This approach enhances the respondent experience and improves data accuracy.

How do I maximize response rates using Zoho Survey templates? 

To maximize response rates, use engaging and concise questions that resonate with your audience. Personalize your surveys with branding elements, and consider offering incentives for completion. Surveys created in Zoho Survey are mobile-optimized, so you can rest assured they will reach a wide audience and provide a seamless experience for all respondents.

Can I track survey performance in real-time? 

Yes, Zoho Survey provides real-time analytics and reporting tools that allow you to monitor survey performance as responses come in. You can make use of trend reports within the platform or utilize the integrations with Google Analytics Tracker or Facebook Pixel Tracker.