Here’s what’s more in Zoho Survey
- Survey building
- Personalisation
- Response Collection
- Integrations
- Reports
- Offline Response Management
- Sharing
- Campaigns
- Collaboration
- Security
- Data Privacy
Survey building
Question Types Zoho Survey offers an extensive range of 30 diverse question types, surpassing Qualtrics' selection of 24 question types, including a dedicated contact information question.
30
24
Drag and Drop Builder The drag-and-drop builder simplifies the survey creation process, enabling you to craft surveys within minutes. You can effortlessly create questions with this full-fledged feature and easily publish your survey.
Templates Gain access to a vast selection of over 250 professionally crafted templates, each thoughtfully designed to cater to various industries and sectors.
250+
55
Scoring Gain a deeper understanding of your organization's impact by assessing the inherent value of your work. Alternatively, transform a standard survey into an engaging quiz by assigning values to different answer choices.
Skip logic (Question + Page) Skip logic is a dynamic feature that adapts the survey experience based on a respondent's previous answers. By tailoring subsequent questions or pages to match their responses, skip logic enhances survey relevance and eliminates the rigid constraints associated with traditional paper surveys.
Multilingual surveys Zoho Survey offers an extensive translation capability, supporting surveys in over 90 different languages, surpassing Qualtrics' support for 78 languages. Additionally, Zoho Survey accommodates languages written from right to left, including Arabic, Hebrew, and Persian, ensuring a broader reach for your survey across diverse linguistic backgrounds.
90+ languages
78
Custom variables Custom variables empower you to seamlessly transmit supplementary information, such as email addresses or unique customer identification numbers. This functionality enables you to efficiently track and manage data within your reports, enhancing the depth of information you can collect and analyze.
Personalisation
Personalised themes Choose from a wide array of themes and customize them to align with your design preferences. These themes extend seamlessly beyond the survey window, allowing you to maintain a consistent visual identity across your surveys and email campaigns.
Branding and White-labelling URL Personalize your survey's URL, footer and header to match your brand identity. Additionally, you have the option to incorporate your own logo, ensuring a cohesive and branded appearance throughout your survey.
Auto fill Pre-write answers to specific questions in your survey by utilizing the survey URL. This allows you to set default values or provide predefined information for certain questions, enhancing the respondent experience and streamlining data collection.
Piping Piping enables you to dynamically modify or introduce new questions and insert follow-up questions in your survey, based on respondents' previous responses.
Response Collection
Research Panels Broaden your survey's reach by connecting with both B2C and B2B research panels tailored to your specific criteria. This approach allows you to tap into diverse audience segments and gather valuable insights across a wide spectrum of demographics and industries.
Email and SMS Distribution Run an email or SMS campaign for your surveys from within the platform, track their status, and send automated reminders.
Website Insert Insert popup surveys into your web pages to gauge visitor satisfaction and optimize your website
Integrations
CRM & other applications Zoho Survey seamlessly integrates with Zoho CRM, ensuring all your app data gets transferred in a click. In addition to this, Zoho Survey integrates with Salesforce, Zapier, Power BI, Google Sheets, Microsoft Teams, Google Tag Manager, Google Analytics, Facebook Pixel, and various other applications within the Zoho Suite.
(Zoho Suite, Salesforce)
(Salesforce, Dynamics 365)
Reports
Custom Reports
Tag geolocation in reports Increase the credibility of your research and participant responses by automatically capturing the geographic location of respondents in your reports. This enables you to gain insights into regional differences and ensures that your survey findings accurately represent the diversity of your audience.
Text Analysis Enhance your comprehension of respondent feedback through the utilization of text analysis tools, such as sentiment analysis and word clouds. These functionalities offer a quick and comprehensive overview of the sentiments conveyed in text-based responses.
TURF analysis Find the most effective combination for maximum reach or find the best communication channel for a product.
Exporting Reports Facilitate informed decision-making with easily exportable reports available in multiple formats, including spreadsheets, XLS, CSV, PDF, SPSS, Tableau extract, and Zoho spreadsheet when using Zoho Survey. Additionally, the advantage is that all formats (excluding Tableau extract) are promptly downloaded to your device.
Offline Response Management
Offline response collection Gather offline responses that can be uploaded once you regain an internet connection. Additionally, you have the option to purchase responses for your survey research, allowing you to select respondents with precision, right down to the most specific demographic criteria.
Sharing
Sharing Utilize our distinctive hosting capabilities, which encompass custom domain links, QR code access, private group sharing, email distribution, and a plethora of other versatile features.
Campaigns
Campaigns Synchronize your CRM or MailChimp contacts to craft personalized email campaigns seamlessly. Link your Zoho Campaigns account with Zoho Survey for effortless survey distribution to an extensive customer database.
Collaboration
Collaboration As surveys are increasingly becoming a collaborative effort, we've taken steps to ensure effortless sharing. Zoho Survey enables the easy transfer and sharing of reports, making teamwork more seamless than ever.
Transfer surveys Elevating collaboration to new heights, Zoho Survey offers you exclusive access to the complete Zoho suite of apps, including Zoho CRM and Campaigns.
Invite reviewers Seek feedback from external experts to enhance the quality of your survey further.
Create department Create departments and portals with custom access, roles, and permissions.
Security
Security Maintain the confidentiality of your survey data through protective measures such as password protection, CAPTCHA, and SSL certification.
Data Privacy
ePHI labeling With ePHI labelling, you can mark selected fields as personal health information in order to encrypt them by default.
Encrypt answers For specifically selected questions, custom variables and responses can now be encrypted at rest (storage).
Additional ~120 USD Per User
Anonymous Responses Choose to not collect Personal Identifying Information, like names, email addresses, or phone numbers, by marking those fields as anonymous.
GDPR compliance Zoho Survey ensures that data for all concerned data subjects is secure. We take full responsibility for this as the data processor.
Annual Plan Pricing
Price Plan
BASIC
$25
$120
PRO
$35
Additional $120 /user
*prices per month, billed annually
Note: All names and marks mentioned here remain the property of their original owners. Details are as published by the named competitors on their website(s) on 07/11/2023 and are subject to change without notice. The details provided on this page are for general purposes only and cannot be considered authorized information from the respective competitors. Zoho disclaims any liability for possible errors, omissions, or consequential losses based on the details here.