Settings

Settings

Use the Settings tab to customize your survey: set up the header and footer, rename buttons, and customize the survey end pages for specific audiences.

 

How do I get there?

When you're done adding questions in the Survey Builder tab, click the Settings tab. 

Access survey settings

Table of Contents

 

Header

Add or change the logo and title in the survey header to give your survey a professional look.

 

How do I add a logo and title to my survey?

  1. Click Browse in the Header section of the Settings tab.
    Add a header for your survey
  2. Select an image: 
  • From image gallery: Drag and drop the image or click Drop image here to upload the image of your choice. Or select an image from the gallery.
    Upload logo from image gallery

 

  • From URL: Type in or copy/paste the web link of the image in the Image URL box. The image should be in JPEG or PNG format with a resolution of 250px x 85px.
    Upload logo from a URL
  1. Add a title to your survey:
  • Use survey name: Use the survey name as the survey title.
  • Use specific text: Add a new survey title.

 

Footer

As part of our branding, we include the Zoho logo in the footer of all free plan surveys. You can only remove the footer if you have a paid plan.

 

How do I remove the Zoho logo footer?

Uncheck Show "Powered by Zoho Survey" in the Footer section of the Settings tab to remove the Zoho logo footer. 

Add a footer for your survey

 

Customize

The Customize section enables you to show page progress bar, question numbers and previous button, enable CATCHA, personalize the navigation buttons' labels, and change the language of your survey's messages.

Customize navigation buttons

How do I...

 

How do I show the page progress bar in my survey?

  1. Scroll down to the Customize section of the Settings tab.
  2. Select Show page progress bar to show respondents how much of the survey is left.

 

How do I show question numbers in my survey?

  1. Scroll down to the Customize section of the Settings tab.
  2. Select Show question numbers if you want your survey questions to be numbered.

 

How do I enable CAPTCHA in my survey?

  1. Scroll down to the Customize section of the Settings tab.
  2. Select Enable CAPTCHA (Prevents action by automated software) to protect your surveys from automated bots. CAPTCHA stands for Completely Automated Public Turing test to tell Computers and Humans Apart. 

 

How do I show a previous button and allow respondents to go to previous pages?

  1. Scroll down to the Customize section of the Settings tab.
  2. Select Show previous button to allow your respondents to go back to previous pages of the survey at any time.

 

How do I customize the buttons in my survey?

  1. Scroll down to the Customize section of the Settings tab.
  2. Type new names in the SubmitNext, and Previousbutton fields to customize them.

 

How do I change the language of my survey's messages?

  1. Scroll down to the Customize section of the Settings tab.
  2. Select a default language from the Language dropdown list.

 

Survey Disqualification Page

You can show a customized message to the respondents who have been disqualified from answering your survey. You can restrict them from accessing the question by applying a disqualification logic. Read more.

Access survey disqualification settings

How do I customize the survey disqualification page?

  1. Scroll down to the Survey Disqualification Page section in the Settings tab.
  2. To show the respondents a customized message instead of the usual Thank You page, type the message in the Custom message box. You can also insert a variable to the survey close message.
  3. If you want your respondents to redirect them to a new page after submitting their response, select Redirect to a new page.
  4. Type in the URL of the page in the space provided. You can also add parameters to the redirect URL and mention parameters in the survey response.
    • Click Add Parameter in the Dynamic Parameters section.
      Create online surveys
    • Enter the parameter name.
    • Set the parameter value.
    • Click + to add more parameters.
    • Click X to delete a parameter.​

 

Survey End Page

The survey end page, or thank you page, is where respondents land after submitting their responses. You can add logic to send respondents to different end pages based on their responses. For example, set a scoring logic to customize the end page of a survey based on each respondent's score. You can also display the survey scores on custom end pages.

Customize survey end page

How do I...

 

How do I add logic for my survey end page?

  1. Scroll down to the Survey end page section of the Settings tab.
  2. Click Add Logic in the End page logic section.
    Add an end page logic
  3. Select a question in the If list.
  4. Set a condition:
    • Equal to
    • Not equal to
    • Contains
    • Starts with
    • Ends with
    • If you select anything that has a numerical value in the If section, choose from the following conditions:
      • Equal to
      • Not equal to
      • Less than
      • Greater than
      • In between
  1. In the Operand box provided, type in or choose the answer you're looking for.
  2. In the Then list, select what you want your respondents to see after submitting their response:
    • Zoho Survey's Thank You page: Send respondents Zoho Survey's default Thank You page.
    • Show summary of responses: Send your respondents to the Reports page, where they can see all the responses in a report format.
    • Show the submitted response: Show respondents all of the responses they've submitted.
    • Custom message: Show respondents a customized message instead of the usual Thank You page. Type the message in the text box that appears. You can also insert a variable to the survey close message.
    • Redirect to a new page: Send respondents to a different page after they submit their responses. Type in the URL of the page in the space provided. You can also add parameters to the redirect URL and mention parameters in the survey response. To do so:
      • Click Add Parameter in the Dynamic Parameters section.
        Redirect survey end page to a new page
      • Enter the parameter name.
      • Set the parameter value.
      • Click + to add more parameters.
      • Click X to delete a parameter.
  3. Click Create online surveys to delete a logic option. You can add multiple logic options here and send your respondents to different pages based on their responses.

 

How do I show the survey scores on the end pages?

  1. Select Custom message from the Then list when setting up a termination logic option message.
  2. Edit the text and click Insert Variable.
  3. Select the appropriate variable from the Score section: 
    Show survey scores on end page
    • Click Score (value) to send only the user's score.
    • Click Score (percentage) to send the percentage of the total score.
    • Click Total score to send the total score.

 

How do I change my survey's default end page?

  1. Scroll down to the Survey end page section of the Settings tab.
  2. In the Default end page section, select what you want your respondents to see after submitting their response:
    • Zoho Survey's Thank You page: Send respondents Zoho Survey's default Thank You page.
    • Show summary of responses: Send your respondents to the Reports page, where they can see all the responses in a report format.
    • Show the submitted response: Show respondents all of the responses they've submitted.
    • Custom message: Show respondents a customized message instead of the usual Thank You page. Type the message in the text box that appears. You can also insert a variable to the survey close message.
    • Redirect to a new page: Send respondents to a different page after they submit their responses. Type in the URL of the page in the space provided. You can also add parameters to the redirect URL and mention parameters in the survey response. 

      Customize the default survey end page

      • Click Add Parameter in the Dynamic Parameters section.
      • Enter the parameter name.
      • Set the parameter value.
      • Click + to add more parameters.
      • Click X to delete a parameter.

 

Closed Survey Page

You can customize the message that the respondents see when they attempt to access a survey that you've closed.

Add a survey close message

How do I customize a closed survey page?

  1. Scroll down to the Closed Survey Page section in the Settings tab.
  2. Enter the message you'd like to show your respondents.

 

Remember to save all the changes you've made before leaving the page, then click Save Settings in the upper-right corner of the page. To see how your changes will appear in the survey, click Preview

 

Preview survey

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