Survey Help

Publish

You need to publish the surveys you create to allow others to take your survey. This is a very important step to reach your survey audience. Once published, a link to your survey is created which can be emailed to your contacts or, you can post the link to your web page and on social media sites. There are many ways to distribute the link to your published survey. You can also add restrictions for survey takers and customize your survey close page.
To view the links, click on the Publish tab.

Web Link

To send your survey link in an email, copy the web link on the page and paste it in to an email message. The link can also be shared on social media pages.

Embed

Embed survey by using the embed codes seen on the page. The options you can use are as follows. The codes shown in the images are only examples.

  • Paste HTML link

    To paste the link to your survey on your website, copy the HTML code on to your web page or even your social networking page.
  • Display survey on a web page. Use Iframe and Javascript embed codes

Note: To redirect respondents to your facebook page after completion of the survey, you have to make a small change in the iframe embed code. For example,

If your original embed code is:

<iframe src='https://survey.zohopublic.com/zs/peBfYO' frameborder='0' style='height:700px;width:900px;' marginwidth='0' marginheight='0' scrolling='auto'></iframe>

It must be changed to:

<iframe src='https://survey.zohopublic.com/zs/peBfYO?target=top' frameborder='0' style='height:700px;width:900px;' marginwidth='0' marginheight='0' scrolling='auto'></iframe>

 

Display survey as a Pop-up using the Pop-up HTML code

Get your QR code to use in print. Users with a QR scanner on their mobile device can take your survey by scanning the code.

Offline Survey

Offline survey lets you administer survey for the respondents without internet connectivity.
By using an offline survey, you can collect responses from remote locations and upload responses when connected to internet.
Bulk responses from the field can also be collected by administering offline survey.
You can load and administer your survey via PC, laptop, tablet or any other mobile device.

How it works:

Consider a scenario, where you wish to collect responses for a survey from participants of a trade show in a remote location, in this case you can enable offline survey mode and administer an offline survey to the participants and upload the responses after connecting it to the internet.
To enable Offline survey mode for your survey, follow these steps:
Select Offline survey from the distribution page of the survey.

  1. Click 'Enable offline link'
  2. Create a unique offline password for authentication.
  3. A unique offline link is generated, Copy and paste this on the browser of the mobile device to administer the survey.
  4. Click on Record a Response.
  5. To administer the survey to multiple respondents, Record a response again and on the same page you will be able to view the responses.
  6. Click on 'Upload Offline Responses' to upload the recorded offline responses, once connected to internet.
  7. Type in the offline password to authenticate the administrator.
  8. View the summary of offline responses in the reports section.

Note:

  • Offline password is mandatory while uploading the responses.
  • Certain thematic web fonts (Ewert --- Oswald) and web URL for images will not be cached in offline mode.

Campaigns

Zoho Surveys is integrated with Zoho campaigns & Mail chimp. Your survey can be linked to your email campaigns on these accounts to be sent to your mailing contacts

 

Visit this link to know how to send your surveys with email campaigns

Embed Surveys on Facebook

Make it easy for your followers on social media to take your surveys. Your surveys can be embedded on your Facebook page in a few simple steps.

Select Social Media from the left-hand menu

Click the Connect with Facebook button

Complete all the steps that follow to set up and authenticate your Facebook account with Zoho Survey

Once your account is set up, a list of your Facebook pages will be shown

Select the page on which you want to embed the survey

Click Save

Find the 'Open Page Tab' link next to the page you have selected and click on it to view the embedded survey on Facebook

To remove your Facebook account, click on the Remove Account button

Restrictions

Having simple restrictions in place will give you the answers you are looking for within a limited time period or from a limited number of respondents.

Cut Off date - Select a date on the calendar to stop receiving responses on your survey.

Max Response Count - Set a response limit by typing out the number of responses you want to receive. The survey is closed once the limit is reached.

Enable Password Protection - Your surveys can be password protected for access to invitees only

Prevent multiple responses - By selecting this option, you restrict the survey from being taken multiple times from a single I.P address i.e you allow only one respondent per I.P.address. You can also select an additional option to allow users to update responses at any time. Enabling this option will let users pause and resume filling in your survey and also allows them to update their responses even after submitting the survey. To do this, select the option Allow users to update responses at any time.

Click Save

Close Survey

Click Close Survey when you want to stop receiving responses on your survey

Upon publishing your survey and distributing the survey link the next step is to analyze the reports you will receive.

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