The AI trust index - India 2026

"1 in 4 Indians say they would blame themselves if an AI tool gave them wrong medical advice."

India is one of the world's most enthusiastic markets for AI adoption. In 2026, AI is no longer a novelty, it is infrastructure. It is in the tools people use at work, the apps they open before a doctor's visit, the systems quietly deciding their credit scores.

But enthusiasm is not the same as trust. We surveyed 1,000 working Indians to understand where that trust exists, where it doesn't, and why. This is what we found.

Why read this report?

  • You've launched an AI feature and can't figure out why adoption is lower than expected.

  • You work in CX and suspect your customers don't fully trust the AI you've put in front of them, but you don't have the data to prove it internally.

  • You're in HR and the conversation about AI policy keeps getting delayed because no one knows where to start.

The AI Trust Index — India 2026 is a comprehensive research report that explores how 1,000 working Indians think, feel, and decide when it comes to AI at work, in hospitals, at the bank, and at the checkout. It gives you top-line stats you can cite in a deck, in-depth domain analysis that goes beyond surface numbers, unfiltered open-ended responses from respondents in their own words, and key takeaways designed to help you make sharper decisions about AI adoption, communication, and trust.

Research that inspires the right conversations.

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