Support Help

App Integrations & Add-ons

Zoho Support helps you to better understand and interact with your customers by integrating your favorite applications with it. The Apps and Add-ons will improve your efficiency while working with support tickets, bugs and customers.

Your support team can engage and provide comprehensive support to your customers on Facebook and Twitter. With Zoho Support for Google Apps, you can seamlessly import users and contacts into your helpdesk. Additionally there is an SMS add-on for sending text notifications to your customers and agents.

App Integrations

Connect your helpdesk with an array of apps like Zoho CRM, Social Support (Twitter & Facebook), Twilio (cloud telephony) etc., to get your important activities done in a single platform. Learn More

Google Apps

If you're a Google Apps user you can makes it easier for your business teams to collaborate and share information by using Zoho Support for Google Apps.
Activate | Add Users | Import Contacts

SMS Add-on

Email is passé. With SMS Add-on you can team up with our gateway partners to send text alerts & notifications to customers and agents.
Pre-requisites | Configure | Notify | Templates