Support Help

Add Contacts

Add Contacts View

You can maintain your entire customer contact details in Zoho Support. To add a contact, do the following:

  1. Click Contacts Home Page.
  2. In the Contacts List page, click Add Contact from the top right corner.
  3. In the Add Contact page, provide the below details:
    • Enter the First Name, Last Name and the Email of the contact.
    • Specify the name of the account in Account Name.
    • Enter the Phone, Mobile and Title of the particular contact.
    • The Contact Owner Name is prefilled.
    • Select the type of contact as Paid User or Prospect.
    • Choose the Industry type from the drop down box.
    • Enter the Street, City, State, Zip and Country in the Address Information.
    • Enter the Description related to the account.
  4. Click Save or Save and Add New.