Free Help Desk Software with Unlimited Users

Free Unlimited Users.

It's meaningless to worry about how many software licenses to buy, especially when you're a startup or a small business. We figured you'd rather be concentrating on building a customer service culture inside your company. Naturally, our new free plan lets you invite your entire team to use Zoho Support at no cost.

Add your entire support team for no cost!

All the Helpdesk Essentials.

We've taken time to put together all the basic things you'll need to start your customer service operation. The new free plan supports all channels that are critical to startups and small businesses. If that's not enough, you can set up an SLA and uphold all your service commitments as well. For those of you who use Google Apps, we have an integration there too!

Channels, SLA and Escalation


Email, Web Form, Forums & Customer Self-service Portal.

SLA & Escalation

Uphold your service commitments, always.

Google Apps

Our little integration for Google Apps customers.

Rebrand. And, customize.

Rebrand and customize Zoho Support according to the specific needs of your business. Add your logo & brand colors, associate your domain, create custom fields and make Zoho Support truly work for your business!

Rebrand and customize your help desk.

Track. Improve. Surprise Customers.

Even the smallest customer service operations need to track a few simple metrics and improve. So, we've factored that into the new free plan too. In fact, a set of pre-defined reports is already waiting for you inside the Reports dashboard.

Simple reports to track your helpdesk's performance.

All Features