Features

Deliver flawless customer support with Zoho Subscriptions and Zendesk

Go the extra mile for your customers without having to switch between apps or tabs. Get subscription details, contact information, and much more from your ticket view in Zendesk.

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No more juggling apps or tabs

Get customer information instantly
Customer information pops up automatically in your ticket view, including billing and shipping addresses, contact person info, and operating currency.
View all the subscription details
Customer subscription details are available in your ticket view. Quick access to subscription plans, subscription statuses, amounts, and renewal dates allows you to provide efficient support.
Check the payment status of an invoice
You can also review the invoices associated with a subscription while working on a ticket. In addition to invoice numbers, support and sales agents can do a quick checkup of the current status of payments for invoices.
Add customers to Zoho Subscriptions
When customers subscribe offline, you can add their profile and comments to your customer database in Zoho Subscriptions in no time at all.
Add new subscriptions directly
If your customer has requested a subsription over a support ticket, you can create a new one for them in Zoho Subscriptions on the spot with just a click.

Do more with Zoho Subscriptions

Automate recurring billing
Set your billing on autopilot and let Zoho Subscriptions automatically send out invoices on your behalf for every billing cycle.
Collect via PCI-compliant payment pages
Use secure, customizable, PCI-compliant hosted payment pages to collect payments from customers.
Monitor key business metrics
Stay up to date about your business using metrics like MRR, ARPU, and churn rate, plus over 40 financial and transaction reports.
Samir_Tuispace

Samir

Technology Director

Tuispace Web Design Company

We were looking for an efficient and versatile platform to handle our subscriptions and invoicing. This process is now easy thanks to Zoho Subscriptions. Also, integrating with payment gateways has never been faster.

View more happy customers 

Get subscription and plan details of a customer

View important customer information

Add new customers

Review comments added

Subscription details in Zendesk ticket view
Details of customer in Zendesk ticket view
Customer addition from Zendesk
Comments about customers
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Message from CEO

Zoho is a software company that ships 45+ products globally. Operating on a subscription pricing model for more than 20 years has given us the opportunity to face and overcome the practical pain points of subscription businesses. Let us solve your subscription billing challenges, together.

Sridhar Vembu

CEO, Zoho Corporation

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