Features

Deliver amazing customer support with Zoho Subscriptions and Zendesk

Go the extra mile for your customers without having to switch between apps or tabs. Get subscription details, contact information, and much more from your ticket view in Zendesk.

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No more juggling apps or tabs

Get customer information instantly
Customer information, such as billing and shipping addresses, contact person info, and operating currency, will automatically pop up in your ticket view.
View all the subscription details
Customer subscription details are available in your ticket view. Quick access to subscription plans, subscription statuses, amounts, and renewal dates allows you to provide efficient support.
Check the payment status of an invoice
You can also review the invoices associated with subscriptions. In addition to invoice numbers, support and sales agents can check the payment status of an invoice immediately.
Add customers to Zoho Subscriptions
If you have a customer who hasn't subscribed online, you can easily add them to your customer database in Zoho Subscriptions in a click and include comments in their profile as well.

Do more with Zoho Subscriptions

Automate recurring billing
Set your billing to autopilot and let Zoho Subscriptions automatically send out invoices on your behalf for every billing cycle.
Collect payments via PCI-compliant payment pages
Use secure, customizable, PCI-compliant hosted payment pages to collect payments from customers.
Monitor key business metrics
Stay updated about your business using metrics like MRR, ARPU, and churn rate. These, plus over 30 financial and transaction reports, are available for your reference.
Samir_Tuispace

Samir

Technology Director

Tuispace Web Design Company

We were looking for an efficient and versatile platform to handle our subscriptions and invoicing. This process is now easy thanks to Zoho Subscriptions. Also, integrating with payment gateways has never been faster.

View more happy customers 

Get subscription and plan details of a customer

View important customer information

Add new customers

Review comments added

Subscription details in Zendesk ticket view
Details of customer in Zendesk ticket view
Customer addition from Zendesk
Comments about customers

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