An Invoice is a formal document issued to request payment for services provided. It typically includes transaction details, amounts owed, and payment terms. Invoices serve as an essential financial record, helping businesses track and manage payments efficiently while ensuring compliance with accounting and tax regulations. 

To simplify the invoicing process, we have introduced a new feature on the Store page called Manage Invoices. This feature enables you to consolidate multiple invoices into a single document, making it easier to manage and track your payments.   

Eligibility Criteria for Merging Invoices 

To successfully merge invoices, the following conditions must be met: 

Same Pay Period, Currency and Billing Entity 

  • The invoices you want to merge must have the same billing cycle (pay period), currency, and billing entity. 

  • If any of these details differ, the invoices cannot be merged. 

Use a New Payment Method for Merged Invoices 

  • When merging invoices, you will need to select a new payment method for the consolidated invoice. 

Latest Billing Date determines the New Payment Schedule 

  • The merged invoice will adopt the payment schedule of the latest invoice date from the selected services. 

  • This ensures consistency in future billing cycles.

Steps to Merge Invoices 

  • Access the "Manage Invoices" feature 

  • Select Invoices to Merge 

    • A list of all eligible invoices will be displayed.

    • Choose the invoices you wish to merge. 

  • Verify Payment Details 

    • Select a new payment method for the merged invoice 

    • Ensure that the billing entity, currency, and pay period match for the selected invoices. 

  • Confirm the Merge Request 

    • Review the details of the invoices you have selected.

    • Click on "Pay and Merge Invoices" to proceed. 

  • Receive Confirmation

    • A confirmation message will be displayed indicating that your invoices have been successfully merged. 

Important Information After Merging 

Next Renewal Date & Recurring Amount 

  • After merging, the Next Renewal Date will be set according to the latest billing cycle of the selected invoices. 

  • The Recurring Amount displayed will reflect the total charges for all merged services.