If you have signed up for the product through the offline process, where your salesperson has provided you with a pricing estimate, you will need to review and approve (or decline) the estimate directly from your product subscription page. This process ensures that your subscription is correctly activated once the estimate is approved and payment is completed. 

To guide you through this process, follow the detailed steps provided below. 

Step 1: Access the Product Subscription Page 

• Log in to your account.
• Navigate to the product page for the product you wish to purchase or manage.
• Click on your profile icon, located at the top-right corner of the page.
• From the dropdown menu, select the option Upgrade/Manage Subscription next to your plan details. 

This will open the product subscription page, where you can review the subscription details and manage the estimate approval process. 

Step 2: Review the Banner Notification 

• Once you are on the product subscription page, you will see a banner notification displayed at the top of the page.
• This banner will inform you that an estimate has been generated for your subscription.
• In the banner, you will find a button labeled "Proceed".

Review the Estimate and Take Action 

• Click on the "Proceed" button in the banner.
• You will now be able to view the estimate details, including the product plan, pricing, and other relevant information provided by your salesperson. 

At this stage, you have three options:

Option 1: Approve the Estimate

• If you agree with the provided estimate, click on the "Approve" button.
• Once you approve the estimate, you will receive an on-screen confirmation message indicating that the estimate has been approved successfully. 

Option 2: Pay for the Estimate

• If you are satisfied with the estimate and ready to proceed, click on "Pay Now" button.
• You will be redirected to the Billing Details page, where you can review and update your billing information if needed.
• If there are any unpaid invoices linked to your subscription, the total amount due (including the estimate amount and any unpaid invoices) will be charged together in a single transaction.
• After confirming your billing details, click on the "Update & Make Payment" button. 

A Payment Options pop-up will appear. 

Here, you can select your preferred payment method (such as Cards or Netbanking) and provide the necessary payment information.

Once the payment is successfully completed, you will receive a confirmation message indicating that your add-ons has been successfully purchased and activated.

Option 2: Decline the Estimate 

• If you wish to reject the estimate, click on the "Decline" button.
• You will be prompted to provide a reason for declining the estimate. This helps your sales representative understand your concern and follow up with necessary revisions or clarifications.
• After entering the reason, click on the "Decline" button once again to submit your response.

• You will receive a confirmation message stating that the estimate has been declined successfully.