Bring your sales and marketing teams together to generate leads faster

Engage with prospects and generate leads from social media. Enrich leads and contacts in Zoho CRM with social data, and help your sales force close deals faster.

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Discover new ways of getting leads

Every social interaction is an opportunity for lead generation. Your next lead could be someone who just followed you, engaged with your content, mentioned your brand, or sent you a message on social media.


Convert social engagements into leads - automatically

Define social activities (likes, mentions, reposts, comments, etc.) as lead qualifiers to automate lead generation for your business. Select predefined rules for each social channel to create new leads based on actions, such as likes, shares, reposts, and mentions.

Need additional filters to identify new leads? Set relevant keywords as triggers along with other social actions.

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All your social connections, now with the power of Zoho CRM

In Zoho Social, everyone who has engaged with your brand on social media is defined as a Connection. Make them a part of your CRM by adding them as leads or contacts. Identify and segment your connections based on their CRM status. View CRM details, track associated potentials, and add notes for each Connection.

Connections Connections Table
Sales Sales Table

Your sales force is just a ping away

Identified a new prospect? Ping the lead or contact owner and chat with them within Zoho Social. Bring your sales team up to speed with inputs from social conversations, and help them close the deal faster.

Focus on your customers and prospects, while listening to everything else that matters

Engage with your leads and contacts while following updates from all your Connections in the Monitor tab. Know the CRM status of every profile that appears in your Monitor columns. Get real-time updates in your Live Stream whenever a CRM contact interacts with your brand on a social channel.


Track revenue from your social media marketing efforts

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