The first tool to track revenue from your social media marketing efforts.
Engage with prospects and generate leads from social media. Enrich leads and contacts in Zoho CRM with social data, and help your sales force close deals faster.
Already using the Social tab in Zoho CRM? We've got you covered.
Connect your social media accounts and pages to Zoho Social with just a few clicks. We’ll bring in all your social networks from Zoho CRM and get you started right away.
Discover new ways to generate leads.
Every social interaction is an opportunity for lead generation. Your next lead could be someone who just followed you, engaged with your content, mentioned your brand, or sent you a message on social media.
Create new leads from different social networks, such as: Twitter timeline, likes, keywords, or followers; Facebook likes, posts, or messages; Google+ keywords... and more.
Convert social activities into new leads — automatically.
Define social activities (likes, mentions, retweets, comments, etc.) as lead qualifiers to automate lead generation for your business. Select predefined rules for each social network to create new leads based on actions, such as likes, shares, retweets, and mentions.
Need additional filters to identify new leads? Set relevant keywords as triggers along with other social actions.
All your social connections, now with the power of Zoho CRM.
In Zoho Social, everyone who has engaged with your brand on social media is defined as a Connection. Make them a part of your CRM by adding them as leads or contacts. Identify and segment your connections based on their CRM status. View CRM details, track associated potentials, and add notes for each Connection.
Your sales force is just a ping away.
Identified a new potential? Ping the lead or contact owner and chat with them within Zoho Social. Bring your sales team up to speed with inputs from social conversations, and help them close the deal faster.
Focus on your customers and prospects, while listening to everything else that matters.
Engage with your leads and contacts while following updates from all your Connections in the Monitor tab. Know the CRM status of every profile that appears in your Monitor columns. Get real-time updates in your Live Stream whenever a CRM contact interacts with your brand on a social network.
Focus on revenue, not just engagement.
Unlike other social media marketing tools that only tell you about your level of reach and engagement, this integration lets you track the leads, opportunities, and revenue generated over time.
Now you can identify which social networks are most effective for lead generation and plan your social media strategy accordingly.
Drive leads from Facebook Lead Ads to Zoho CRM.
Capture leads from Facebook Lead Ads and push them directly to Zoho CRM with a single click. Create workflow rules in Zoho Social to convert Lead Ad engagements automatically into Leads and Contacts. View detailed CRM reports, and identify the best ads that are helping you generate the most revenue for your business.
Generate leads from your smartphone.
Create new leads and contacts from your Brand Mentions, Messages, and Keyword Searches, even while you're on the move. Know the CRM status of Connections while you engage with them. Available on Zoho Social for iOS and Android.
"One killer function = gathering social engagements so you can turn the positive ones into leads in your CRM. This saves me hundreds of hours of work a year."
